Jobs at Harvey

Own day-to-day recruiting operations across EMEA, handling complex processes, automating workflows, documenting procedures, and handing them off to the coordination team. Partner with analytics and AI teams on implementation projects while supporting regional hiring operations and improving process reliability.

Administer quarterly sales compensation calculations and payouts, including commissions, SPIFFs, accelerators, draws, and adjustments. Validate and reconcile data across Salesforce, CaptivateIQ, and financial systems; prepare earnings and payout reports; support audits; resolve inquiries and disputes; maintain compensation processes and controls; and identify automation opportunities. Partner with Sales, Finance, RevOps, and People Operations in a fast-paced SaaS environment.

Provides frontline technical support to enterprise legal, tax, and finance customers. Investigates issues involving AI output, authentication, SSO, tokens, APIs, integrations, and logs using tools such as Datadog, Snowflake, Auth0, and Omni. Owns cases through root cause, communicates clearly with customers, escalates complex issues, documents interactions, supports process improvements, and maintains reliable global coverage.

Leads the EMEA SMB sales organization, including frontline managers, regional sales strategy, forecasting, pipeline health, hiring, coaching, enablement, and execution against net new and expansion ARR targets. Partners cross-functionally to localize the sales playbook, develop executive customer relationships, and build a scalable, high-performing go-to-market engine across legal and professional services.

Own Harvey’s end-to-end accounts receivable and collections operations, including invoicing follow-up, dispute resolution, cash application, and customer communications. Build scalable collections processes, monitor DSO and aging metrics, improve cash flow performance, and establish AR policies and controls. Partner with Revenue Accounting, Deal Operations, Legal, and Customer Success while optimizing billing systems such as NetSuite and Tesorio.

Build and own global workforce planning for a 24/7 customer experience organization. Develop demand and capacity forecasts, staffing models, schedules, scenario plans, workforce metrics, reporting, and tooling. Partner with regional leaders and cross-functional teams to optimize coverage, hiring, automation impact, service quality, employee sustainability, and costs across regions and customer segments.

Own the full sales lifecycle for Harvey’s AI solutions, from prospecting and product demonstrations through contracting, onboarding, expansion, and renewals. Manage named mid-market accounts, build executive relationships, exceed revenue targets, forecast pipeline, and conduct consultative value-based sales. Collaborate with product and engineering teams, tailor solutions for legal and professional services clients, contribute to sales playbooks, and travel occasionally to customer and company offices.

Own the SMB sales cycle from prospecting through contracting, manage a pipeline, exceed revenue targets, and build relationships with law firms and in-house legal teams. Conduct tailored AI product demonstrations, explain technical concepts to executives, collaborate with product and engineering teams, and develop sales tactics, messaging, and collateral to improve team performance.

Drive mid-market sales of Harvey’s AI solutions to law firms and corporate and financial services clients. Responsibilities include prospecting, managing the full sales cycle, conducting tailored demonstrations, achieving revenue targets, maintaining pipeline forecasts and CRM hygiene, cultivating stakeholder relationships, collaborating cross-functionally, and contributing to sales playbooks and processes.

Own the SMB sales cycle for Harvey’s AI solutions, from prospecting and qualification through demonstrations, negotiations, and contracting. Manage pipelines, forecasts, CRM hygiene, revenue targets, and executive relationships. Tailor consultative solutions for small law firms and in-house legal teams, collaborate with product and engineering, and develop sales tactics, messaging, collateral, and resources to improve team performance.

Drive new business growth among small law firms and in-house legal teams. Manage the full sales cycle from prospecting and qualification through demonstrations, solution validation, negotiation, and contracting. Own pipeline management, forecasting, CRM hygiene, revenue targets, and executive stakeholder relationships. Collaborate with product and engineering teams to tailor AI solutions, while developing sales tactics, messaging, collateral, and process improvements for the SMB sales organization.

Own the SMB sales cycle from prospecting through contracting for small law firms and in-house legal teams. Build relationships with decision-makers, conduct tailored AI product demonstrations, manage pipelines and forecasts, exceed revenue targets, and collaborate with product and engineering teams. Develop sales tactics, messaging, collateral, and processes to improve team performance while helping customers apply AI to legal and professional services work.

Leads and coaches a team of SMB Account Executives selling an AI platform to law firms and corporate legal teams across EMEA. Owns territory planning, pipeline generation, forecasting, revenue execution, sales-process discipline, deal reviews, and team performance. Acts as a player-coach on strategic deals while developing sales systems, mentoring representatives, and reinforcing consultative, value-based selling practices.

Leads and coaches a mid-market sales team selling AI solutions to law firms and in-house legal teams. Owns ARR targets, new-logo and expansion sales, forecasting, pipeline management, recruiting, account executive development, sales playbooks, and cross-functional process improvements.

Lead and scale Harvey’s EMEA SDR organization by hiring, onboarding, coaching, and managing performance. Own regional pipeline generation across inbound and outbound channels, build SDR processes and operating standards, and partner with Sales, Marketing, RevOps, and Enablement. Refine targeting, messaging, campaigns, and workflows using performance data and sales technology. Establish a high-performance team culture while supporting go-to-market strategy for the European legal and professional services market.

Generate early-stage pipeline across EMEA by outbound prospecting and inbound qualification for legal and professional services. Conduct discovery, qualify opportunities, partner with Account Executives, use Salesforce and Salesloft for reporting, contribute to the sales playbook, and consistently meet pipeline and activity targets.

Build and qualify early-stage sales pipeline across EMEA through personalized outbound prospecting and inbound lead follow-up. Engage legal and professional services organizations, conduct discovery conversations, communicate AI product value, partner with Account Executives, and provide data-driven insights to improve sales strategies and prospecting effectiveness.

Build early-stage sales pipeline across EMEA through personalized outbound prospecting and inbound qualification. Engage legal and professional services organizations, conduct discovery conversations, qualify opportunities, partner with Account Executives, provide data-driven sales insights, and help develop the global sales playbook. The role requires multilingual communication, executive presence, technical storytelling, and proficiency with Salesforce, Salesloft, and reporting tools.

Serves as the international compensation partner for EMEA and APAC, advising leaders, People Business Partners, and Recruiting on offers, promotions, equity, benchmarking, salary structures, and compensation decisions. Develops scalable global compensation strategies, researches AI talent-market trends, conducts market analyses, and adapts US practices for international markets. Builds compensation infrastructure and enables programs across a high-growth organization.

Provide privacy and AI legal guidance across EMEA, including negotiating data processing agreements, developing global privacy programs, preparing impact assessments, monitoring privacy and AI regulations, and supporting EU AI Act and UK AI governance compliance. Partner with product, engineering, security, commercial, sales, and compliance teams on AI system classification, risk assessments, governance controls, transparency, accountability, and human oversight.