Jobs at Grafana Labs

Creates and maintains technical documentation and learning content for Grafana observability products. Collaborates with engineers, product managers, and subject-matter experts; tests software and procedures; uses AI tools to improve drafting, validation, and maintenance; applies analytics to prioritize content; improves information architecture and consistency; manages multiple projects; and mentors teammates.

Own the vision, strategy, roadmap, positioning, and go-to-market approach for Grafana Federal Cloud and BYOC products. Adapt Grafana Cloud capabilities for regulated, sovereign, customer-owned, and cost-sensitive environments. Partner with Engineering, Technical Program Management, Security, Compliance, Legal, Product Marketing, customers, and partners to deliver deployment solutions, support strategic deals, and shape future deployment models.

Leads two distributed frontend engineering squads responsible for Grafana’s frontend platform and navigation experiences. The role oversees hiring, team development, product discovery, roadmap prioritization, delivery, architecture, reliability, accessibility, security, and operational excellence. The manager partners with Product and Design, drives AI and automation adoption, supports open-source and cloud-first delivery, participates in engineering on-call, and improves developer productivity and customer outcomes.

Design, build, operate, and maintain scalable backend systems for Grafana Alerting. Drive features from ideation to production, participate in on-call rotations, mentor teammates, contribute to open-source, and collaborate with customers and Grafana Cloud teams to deliver reliable alert ingestion, evaluation, and delivery at scale.

Manage and develop a distributed team of backend and frontend engineers building Grafana Cloud observability ingestion and deployment tools. Guide projects from ideation through launch, collaborate with product, engineering leadership, and go-to-market teams, and ensure strong customer outcomes. Foster psychological safety, technical excellence, innovation, and continuous improvement while supporting career growth and cross-functional collaboration. The role focuses on Fleet Management, Kubernetes Monitoring Helm Charts, and the Instrumentation Hub.

Embed with Mimir, Loki, and Tempo squads to own production reliability for high-SLA Grafana Cloud database customers. Design SLOs, build automation to scale reliability, reduce SLO burn, lead incident response and post-incident reviews, improve observability and alerting, mentor engineers, influence product design for operability, and drive toil elimination and scalable operational practices across multi-cloud, multi-tenant environments.