Teams at Fiserv

Leads the vision, strategy, roadmap, and performance of Fiserv’s in-person commerce portfolio. Oversees integrated payment devices, software, applications, and services for physical merchants across multiple markets. Owns product lifecycle, commercial outcomes, portfolio economics, customer adoption, and reliability while partnering with engineering, design, sales, marketing, finance, risk, and compliance. Builds high-performing product teams and influences senior investment decisions through business cases and performance reporting.

Lead modernization stream to transition payment processing systems to microservices and event-driven architecture. Design and deliver scalable Java-based cloud-native solutions on AWS using Kafka and Kubernetes. Drive engineering excellence, CI/CD improvements, mentor engineers, and collaborate with product, architecture, operations, and compliance to move initiatives from concept to production.

Leads Fiserv’s EMEA bid management function, overseeing strategic RFPs, proposals, governance, commercial reviews, quality standards, and submission timelines. Builds and develops a regional team while partnering with Sales, Product, Delivery, Legal, and Finance. The role strengthens deal narratives, pricing and solution inputs, proposal processes, sales handoffs, performance tracking, and continuous improvement to increase bid quality and win rates.