The Operations Supervisor ensures compliance with procedures, leads daily operations, resolves issues, manages customer satisfaction, and oversees staff productivity and training.

The Operations Assistant oversees vehicle fleet management, handles customer service queries, provides administrative support, and ensures safety compliance and operational standards.

The Operations Support role involves managing fleet operations, coordinating tasks, addressing customer queries, and assisting teams to ensure smooth vehicle availability.

Coordinate contact center operations, assist agents, manage KPIs, handle escalations, and ensure productivity while supporting team and management.