Teams at Equinix

Lead a global team to own quality, information security, and business continuity compliance across Equinix data centers. Design and improve controls, manage internal and external audits and certifications (ISO, PCI, SOC), oversee remediation, vendor audits, metrics, budgeting, and training, and serve as the escalation point for compliance and regulatory inquiries.

Lead a team of Customer Success Managers to drive renewals, retention, and expansion. Ensure outcome-focused success plans, coach value-based engagement, align with Sales, manage portfolio health and capacity, embed consistent operating rhythms, and enable change while building commercial capability and career growth for CSMs.