Teams at Easyship

Own the fraud, risk, account management, subscription, authentication, authorization, and payment security roadmap. Lead discovery through delivery, prioritize initiatives using ROI and conversion-versus-loss trade-offs, and partner with engineering, data, finance, risk operations, support, and logistics teams. Define metrics for fraud, chargebacks, disputes, false positives, and operational efficiency while improving customer trust, compliance, and profitability.

Lead activation, retention, and monetization for SMB merchants; define and prioritize growth roadmaps using ROI assessments; manage feature delivery end-to-end; collaborate with design, engineering, data, logistics and warehouse teams; improve warehouse efficiency and profitability; run experiments, measure outcomes, and maintain competitive edge.

Lead strategy and roadmap for shipping insurance products; drive engagement, monetization, pricing, and retention through data-driven decisions, A/B testing, and user research. Collaborate with engineering, design, marketing, and biz-dev; author PRDs and measure success metrics to deliver scalable B2B/B2C solutions.