Teams at Distilled

Build and maintain data pipelines, transformations, models, warehouses, feature pipelines, and machine-learning training and scoring workflows. Ensure reliable, timely, trusted data for reporting, analytics, predictive models, and website features. Collaborate with application teams, support platform operations, and use AWS and AI tooling such as Amazon Bedrock to deliver data and self-service capabilities.

Manage relationships with high-value motor dealer accounts, driving product adoption, retention, loyalty, upsell, and customer growth. Conduct account reviews, onboard dealers, demonstrate product features, resolve queries and technical issues, track bugs, maintain Salesforce data, and relay customer feedback to internal teams. Identify account risks and opportunities, support process improvements, and champion Dealerhub adoption.

Manage credit control and accounts administration across multiple brands. Responsibilities include collecting overdue payments, allocating and reconciling receipts, handling failed Direct Debits, issuing statements and reminders, resolving customer queries, monitoring credit risks, and meeting debt-collection KPIs. The role collaborates with sales and customer service teams to maintain accurate customer accounts and improve processes.