Search the 14 jobs at Datadog

As a Technical Escalation Engineer at Datadog, you'll develop technical knowledge on Serverless technologies, handle customer escalations, lead technical calls, maintain documentation and support training for the Technical Support Engineering team.

As a Technical Escalation Engineer at Datadog, you will provide multi-channel technical support to clients, developing expertise in Synthetics and Serverless technologies. You will investigate customer escalations, lead training for the support team, and ensure technical proficiency across new products while maintaining documentation and knowledge resources.

As a Manager of Technical Support Engineering at Datadog, you'll oversee a team of Technical Support Engineers, ensuring effective problem resolution for clients and the development of team members. Your responsibilities include managing team performance, facilitating training for new hires, and collaborating on technical training initiatives.

The Customer Success Associate is responsible for training and driving product adoption among Datadog customers, identifying expansion opportunities, troubleshooting issues, and collaborating with internal teams to ensure customer success and retention.

The Customer Success Manager will drive new product attachment, manage relationships with existing clients, and ensure a positive customer experience through onboarding and sales cycles. The role requires acting as an advisor, identifying customer needs, and collaborating with internal teams to promote effective use of Datadog products.

As a Manager of Commercial Sales, you will lead a team of Commercial Account Executives, focusing on strategy, guidance, team development, and performance forecasting to boost sales in a key business sector. Your role includes mentoring, training, and improving team effectiveness throughout the sales funnel.

The role involves acquiring new customer accounts, managing the full sales cycle, collaborating with Sales Engineers for product demonstrations, and prospecting into key technical client roles using tools like Sales Navigator and ZoomInfo.

Sales Engineers at Datadog qualify and close customer opportunities, providing technical expertise through presentations and product demonstrations. They work with various teams to resolve customer issues and gather feedback for product development while collaborating closely with the sales team.

The Mid-Market Account Executive will focus on acquiring new customers, managing the full sales cycle, and collaborating with internal teams to meet customer needs. This role requires strategic prospecting and engaging with senior technical leaders to drive sales growth for Datadog.

As the Engineering Manager of the Fabric Gateways team, you will manage a team of engineers working on secure, reliable, and scalable proxy fleets. Your responsibilities include leading the team, ensuring project delivery on clear timelines, promoting professional development, and contributing to architectural decisions. You'll maintain high service availability and assist in code and troubleshooting as needed.

As a Commercial Account Executive at Datadog, you will drive business growth by acquiring new customers in small to midsize markets, managing the complete sales cycle, and collaborating with internal teams to understand customer needs. You will engage with key technical stakeholders and increase organizational presence while embodying a creative, driven, and growth-oriented sales mindset.

The Account Executive will focus on acquiring new customers by managing the full sales cycle, conducting technical demonstrations, and collaborating with internal teams. They will engage in outbound sales activities and strategically prospect into key technical roles in organizations.

The Information Security Analyst II on the Customer Trust team will engage with customers, supporting their security and compliance needs. Responsibilities include responding to security questionnaires, collaborating with legal during contract negotiations, and enhancing Datadog's security communications. This role demands a strong understanding of compliance frameworks and excellent communication skills while working in a hybrid environment.

As an Office Operations Associate at Datadog, you will support day-to-day office operations, arrange events, manage supplies, conduct office walk-throughs, work with IT and People Operations, and assist with ad hoc projects.