Jobs at Datadog

Lead and develop a high-performing sales and customer success enablement team across EMEA. Design, deliver, and optimize scalable training, coaching, curriculum, and learning programs for go-to-market teams. Partner with cross-functional leaders and subject matter experts to identify performance gaps, create targeted solutions, represent field needs, and measure business impact. Responsibilities include facilitating global training events, classroom sessions, e-learning, sales kickoffs, QBRs, and coaching programs.

Lead and develop Customer Success Managers while owning regional customer retention, renewals, expansions, and revenue growth. Serve as an escalation point and customer success role model, negotiate renewals and upsells, resolve complex challenges cross-functionally, and build high-performing teams through talent attraction, coaching, and development.

Manage existing customer accounts through onboarding, adoption, renewals, upselling, and cross-selling. Build trusted relationships, advise customers on effective Datadog usage, identify usage trends and renewal risks, negotiate contract terms, and collaborate with Sales, Support, Product, Finance, and Legal teams.

Manage a high-volume portfolio of Datadog customers by building strategic relationships, driving product adoption, supporting retention, identifying renewal risks and expansion opportunities, and addressing customer requests. Advise customers on effective product usage, negotiate upsell and cross-sell contracts, and collaborate with support, product, finance, and legal teams. Turkish fluency and at least one year of customer-facing account experience are required.

Lead Datadog’s EMEA Field Enablement team, managing and developing enablement managers while setting regional strategy and quality standards. Partner with Sales, SDR, and Customer Success leadership to identify performance gaps, deliver targeted programs, and measure impact. Own workforce planning, hiring, coaching, stakeholder alignment, and global enablement collaboration across EMEA. Travel approximately 30% across the region.

Lead and scale the Enterprise Customer Success organization by hiring, developing, and mentoring managers and customer success professionals. Oversee onboarding, coaching, escalations, training, operational execution, customer retention, renewals, and expansion. Partner with Enterprise Sales and cross-functional stakeholders to align strategies, support strategic customers, and achieve growth goals.

Manage customer incidents and escalations from response through resolution, coordinating technical stakeholders and communications during sensitive or large-scale events. Implement monitoring, troubleshoot recurring cloud infrastructure issues, improve operational processes, document lessons learned, deliver incident-management training, lead improvement projects, and mentor peers. The role requires incident-management experience, technical support or IT experience, cloud familiarity, scripting knowledge, and strong cross-functional problem-solving skills.

Prospect and qualify potential customers through outbound cold calling and email outreach. Schedule discovery meetings, identify customer needs, and develop business acquisition strategies. Collaborate with Datadog teams while learning sales methodologies and supporting cloud and digital transformation conversations. The role offers sales training, mentorship, professional development, and opportunities for career growth.

Lead design and delivery of shared observability data platform capabilities to reduce developer friction, improve operational visibility, enable cost intelligence, build self-service operational tooling, drive reusable services, mentor engineers, influence cross-team architecture, and participate in on-call to improve platform reliability.

As a Senior Software Engineer, you'll enhance REDAPL, lead projects, focus on data ingestion and query pipelines, and ensure platform reliability.

Deliver targeted technical training and foundational webinars to large customers, update and scale enablement content, partner with Sales and Customer Success, mentor new hires, collaborate with Product and Engineering for product feedback, run internal and in-person enablement events, contribute to team OKRs, and stay current on observability and DevOps practices while delivering high CSAT.

Partner with sales to qualify and close opportunities by delivering technical presentations, demos, and proof-of-concepts. Provide technical expertise during pre-sales, assist onboarding and troubleshooting, gather customer feedback for product, and collaborate across teams to resolve issues. Support customers and partners while traveling up to 25% and communicating fluently in Spanish and English.

No specific responsibilities listed. The posting contains company overview, equal opportunity, and privacy/AI guidelines but no role details for the Senior Revenue Accountant.

Sell Datadog to net-new small-to-midsize customers across Iberia. Manage full sales cycle from outbound prospecting to technical demos, negotiation, and closing. Collaborate with SDRs, target CTOs and engineering leaders, and leverage sales methodologies to meet quota and grow pipeline.

Lead the technical direction of Datadog’s large-scale Kubernetes capacity management and workload placement systems. Design production software in Go to optimize scheduling across AWS, Google Cloud, and Azure, balancing capacity, reliability, and performance across regions. Partner with infrastructure teams on multi-cloud orchestration, use operational data and forecasting to guide decisions, and provide technical leadership across teams while influencing platform architecture.

The Mid-Market Account Executive will engage and close new customers for Datadog, focusing on strategic sales, collaboration with teams, and relationship management in a hybrid work environment.

As a Sales Development Representative, you will prospect and generate leads, collaborate with teams, and help customers understand Datadog's impact on digital transformation.

As a Commercial Account Executive at Datadog, you will drive business growth by acquiring new customers in small and midsize markets, managing the sales cycle, and collaborating with internal teams.

Manage and lead a team of Technical Account Managers, supporting customer success and growth in EMEA. Provide technical guidance and thought leadership while collaborating with various teams to enhance services.

Full-lifecycle recruiter responsible for sourcing, screening, and closing candidates; collaborating with hiring leaders to design interview processes; negotiating compensation; training interview teams; leveraging Greenhouse ATS to manage candidate pipelines and maintain clean data; and ensuring an excellent candidate experience.