Teams at CNX

Manage complex client accounts end-to-end to ensure satisfaction, renewals, expansions, and conversions. Serve as single contact, achieve revenue quotas, use data to resolve issues, build relationships, negotiate, identify upsell opportunities and risks, and coordinate with internal partners and a Sales Manager.

Lead GRC activities for IT, Cloud, and AI domains by developing and maintaining security policies, conducting risk and control assessments, supporting ISO and audit readiness, managing remediation, and maintaining GRC reporting. Collaborate globally to align governance with standards and support AI risk management for generative AI and LLMs.

Lead and develop an inside sales team to drive revenue, retention, and customer success. Oversee forecasting and CRM data accuracy, coach performance, analyze trends to create sales plays, manage escalations, and maintain strategic client and partner relationships. Coordinate incentives and reporting to meet operating and sales targets.