ClickHouse
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Database • Analytics
Provide consultative engineering and high-tier support to enterprise customers: design, architecture, integration, implementation, migration, benchmarking, POCs, and L1-L3 support. Collaborate with Product, Engineering, and Sales, create documentation and content, mentor hires, and provide on-call and up to 35% onsite regional travel.
Database • Analytics
Provide first-line technical support for ClickHouse users across EMEA (and globally as needed): triage tickets, handle chat/calls/Slack, build/share solutions and documentation, assist pre/post-sales POCs, collaborate with engineering and product teams, and mentor colleagues while maintaining SLA obligations and on-call coverage.
Database • Analytics
Lead and build Site Reliability Engineering practices for ClickHouse Cloud: design scalable, highly available systems; set SLOs/SLAs; implement monitoring, alerting, incident response, and blameless postmortems; run chaos engineering initiatives; manage on-call processes; and develop software tools to improve operational efficiency and reliability.
Database • Analytics
The Product Marketing Engineer at ClickHouse will create diverse technical content, evaluate market strategies, and collaborate cross-functionally to enhance product awareness and adoption.
Database • Analytics
Own and expand ClickHouse's certification program: design performance-based hands-on exams and quizzes, work with SMEs, grade and maintain exams, manage vendors and badging, support learners, track KPIs, build certified professional community, and promote certifications at meetups and conferences.
Database • Analytics
Design, build, operate, and maintain petabyte-scale, fault-tolerant Product Metrics systems (storage, ingestion, serving). Ensure performance, reliability, availability, cost-efficiency; deliver features, mentor teammates, participate in on-call rotations, and contribute to roadmap and design discussions.
