Teams at Citi

Designs, operates, and improves the infrastructure supporting Citi’s digital asset platform. Responsibilities include OpenShift and container administration, infrastructure automation, platform integrations, root cause analysis, performance optimization, vulnerability assessments, observability, and production issue remediation. The role also manages Oracle integrations, load balancers, Kafka, networking, secrets and certificates, while producing technical documentation and collaborating across engineering and infrastructure teams to ensure secure, scalable, and highly reliable systems.

Lead Citi’s AI strategic intelligence discipline by analyzing competitors, market trends, emerging technologies, business models, and AI metrics. Translate research and quantitative analysis into strategic recommendations, executive presentations, and growth opportunities. Partner with senior leadership and cross-functional strategy, operations, and engineering teams to guide AI adoption, investment, product development, and governance. Maintain an intelligence repository, coordinate audit-ready governance processes, and influence enterprise technology strategy.

Own AI product roadmap execution for a financial-services business line, prioritizing use cases, managing delivery milestones, engaging enterprise clients, and driving commercialization. Develop business cases, ROI analyses, and P&L tracking while coordinating AI risk, testing, governance, explainability, audit readiness, and regulatory controls. Lead cross-functional global delivery, internal AI adoption, market research, post-deployment process changes, and partnerships across technology, operations, finance, compliance, risk, legal, and sales.