Teams at Citi

Lead and execute multi-channel brand and go-to-market campaigns; analyze performance and provide insight-driven recommendations; partner with segment, decision management, and risk teams to define requirements; scope testing and campaign sizing; manage list processing vendors and line optimization; monitor market events and ensure compliance and risk controls.

Responsible for KYC operations including AML monitoring, client due diligence, and maintaining accurate KYC records while ensuring compliance with regulations.

The role involves troubleshooting software issues, managing support tickets, conducting root cause analysis, ensuring system maintenance, and collaborating with engineering teams.