Jobs at Citi

Designs, operates, and improves the infrastructure supporting Citi’s digital asset platform. Responsibilities include OpenShift and container administration, infrastructure automation, platform integrations, root cause analysis, performance optimization, vulnerability assessments, observability, and production issue remediation. The role also manages Oracle integrations, load balancers, Kafka, networking, secrets and certificates, while producing technical documentation and collaborating across engineering and infrastructure teams to ensure secure, scalable, and highly reliable systems.

Lead Citi’s AI strategic intelligence discipline by analyzing competitors, market trends, emerging technologies, business models, and AI metrics. Translate research and quantitative analysis into strategic recommendations, executive presentations, and growth opportunities. Partner with senior leadership and cross-functional strategy, operations, and engineering teams to guide AI adoption, investment, product development, and governance. Maintain an intelligence repository, coordinate audit-ready governance processes, and influence enterprise technology strategy.

Own AI product roadmap execution for a financial-services business line, prioritizing use cases, managing delivery milestones, engaging enterprise clients, and driving commercialization. Develop business cases, ROI analyses, and P&L tracking while coordinating AI risk, testing, governance, explainability, audit readiness, and regulatory controls. Lead cross-functional global delivery, internal AI adoption, market research, post-deployment process changes, and partnerships across technology, operations, finance, compliance, risk, legal, and sales.

Leads architecture and development of a high-throughput fraud detection and analytical platform for global payments. Designs payment flows covering orchestration, routing, clearing, settlement, and exceptions; ensures ISO 20022 and SWIFT MT alignment; integrates fraud-risk platforms; and drives performance, availability, security, and delivery standards. Leads distributed engineering teams through Agile planning, mentoring, design reviews, prototyping, and complex technical problem-solving.

Own European clearing product strategy and development across key financial institution markets. Responsibilities include payment product risk management, client proposition development, pricing, regulatory compliance, operational deployment, business performance reporting, sales enablement, product training, and market-share growth. The role partners with global and regional payments teams, clients, market managers, and industry groups while maintaining the Product Approval Programme.

Leads physical security operations across Citi facilities, managing security personnel, enforcing safety protocols, reviewing incidents, coordinating emergency readiness, conducting training and exercises, maintaining security systems and equipment, and partnering with law enforcement and internal stakeholders. The role also provides subject-matter expertise, supports audits, manages vendor relationships, and protects employees and premises from security risks.

Analyze technical and functional requirements for digital asset custody solutions; create developer-ready specifications and system designs; assess integrations with Citi’s technology stack; collaborate with product, engineering, architecture, risk, and operations teams; manage delivery risks; modify custody applications to support tokenization and smart contracts; and contribute to secure, scalable, resilient architecture.

Leads Internal Audit methodology, training, communications, guidance, and related improvement initiatives. Manages teams and complex projects, partners with senior stakeholders, develops learning resources, remediates methodology issues, advises audit teams, and strengthens risk and control processes across the organization.

Leads the strategy, design, implementation, governance, and scaled production deployment of agentic AI workflows across Citi Operations. Partners with Operations, Technology, Product, Risk, and Compliance to redesign processes, measure outcomes, establish controls, and deliver productivity, quality, and risk improvements. Manages senior operations leaders and distributed teams while overseeing budgets, strategic planning, stakeholder alignment, hiring, development, and organizational effectiveness in a regulated financial-services environment.

Own the strategy, roadmap, business case, P&L, and commercial success of a custody product transformation workstream. Lead agile product development, define business requirements, analyze market and client needs, and partner with commercial, operations, and technology teams. Drive AI- and data-informed decisions, go-to-market strategy, pricing, adoption, and portfolio growth while serving as a custody industry subject matter expert.

Leads global reengineering and operating model initiatives across Services Operations. The role identifies process improvement opportunities, facilitates workshops, manages project execution, budgets, milestones, risks, stakeholders, business cases, and benefits tracking. It develops project documentation, reporting, remediation plans, and innovative solutions while advising senior stakeholders and serving as a subject matter expert. Lean, Six Sigma, and project management expertise are required, along with strong process improvement, analytical, communication, and commercial awareness skills.

Leads Applications Development teams, overseeing application systems analysis, programming, technical solutions, delivery, staffing, budgets, risk, compliance, and standards. Provides technical direction across systems, manages stakeholders and personnel, and contributes to application development strategy. Requires strong .NET, C#, and SQL Server expertise, financial services experience, leadership, and project management skills. Experience with CI/CD, Docker, Kubernetes, DevOps, Kafka, financial messaging standards, and SAFE methodology is preferred.

Design, develop, test, and deploy Java applications for a global payments platform. Partner with management and international teams on geographic expansion, architectural improvements, new products, and process enhancements. Analyze complex business and system processes, establish coding and testing standards, ensure architectural alignment, resolve high-impact issues, and advise mid-level developers and analysts. The role also includes risk management, regulatory compliance, and successful project implementation.

Leads application development and engineering teams responsible for modernizing legacy platforms. Drives full-stack design, architecture, programming, testing, system enhancements, and integration across technology and business functions. Uses AI tooling and prompt engineering to accelerate development, resolves complex technical and business problems, establishes coding standards, manages delivery, advises developers, and ensures compliance, risk management, and alignment with enterprise architecture.

Lead Vertical AI transformation and optimize marketing sites. Oversee AI tools, manage projects, establish best practices, and enhance site performance.

The SVP of Marketing Effectiveness leads marketing analytics, develops measurement frameworks, and ensures data-driven marketing strategies that maximize ROI and business growth.

The role involves driving AI transformation in marketing, managing digital platforms, implementing tools, and ensuring best practices for public marketing sites.

Develop and maintain the Prime Sequel Platform's P&L allocation engine. Design scalable Java microservices, perform feasibility analysis, lead SDLC phases, ensure performance and compliance, mentor junior engineers, and collaborate with global stakeholders to deliver robust, production-grade financial systems.

Lead design and development of a cloud-native, microservices-based data and reporting platform for futures and derivatives clearing. Drive architecture, CI/CD and DevOps practices, collaborate with stakeholders, ensure production stability, mentor team members, integrate BI/reporting tools and implement security, testing and data governance best practices.

Design, build, and maintain scalable Java/Spring Boot services for the Issuer platform. Lead technical strategy, mentor junior engineers, collaborate with product and design, and drive adoption of best practices (testing, CI/CD). Contribute to backend-focused microservices, REST APIs, and performance/security improvements; front-end work with Angular is a plus. Help improve development processes and tooling.