The Senior Technical Support Engineer will provide expert support for Circle's API products, resolve technical issues, manage escalations, improve support processes, and contribute to the team’s goals for customer experience and operational excellence.

Design, operate, and scale production blockchain node infrastructure across multiple clouds. Build and maintain Kubernetes clusters, IaC with Terraform, CI/CD automation, and integrate AI-assisted tooling. Provide 24/7 on-call incident response, partner with security, mentor engineers, and improve reliability for a fast-growing blockchain platform.

Lead security compliance for Circle France, ensuring adherence to MiCA, DORA, and EU/international regulations. Oversee governance, risk assessments, audits, regulatory engagements, and security roadmaps while partnering with senior leadership and mentoring regional security teams.