Teams at Cardinal Health

Supervises IAM staff and oversees access provisioning, identity lifecycle management, access governance, RBAC adoption, audit readiness, risk mitigation, and service operations. Coordinates staffing, workload coverage, escalations, incident resolution, and cross-functional priorities with business stakeholders, application owners, IT teams, and global managers. Ensures compliant, timely, customer-focused access services while driving process improvements, automation, modernization, and operational performance.

Provides Tier 1–3 technical support for end users across software, hardware, conference room, warehouse, server, network, and enterprise systems. Resolves escalated issues, installs and upgrades PC components and software, manages technology assets, supports collaboration and virtual platforms, addresses service outages, and trains users. Works under supervision on routine technical problems and limited-scope projects.

Supports IAM audit and compliance activities by coordinating evidence collection, reviewing control documentation, tracking findings and remediation, conducting control testing and access reviews, and preparing audit-readiness metrics. Uses Excel, Microsoft Copilot, AI tools, and automation to analyze data, improve evidence quality, identify risks, and strengthen security control maturity.