Teams at BitMEX

Support sales and affiliate efforts across CEE/Balkan markets by preparing tailored sales materials, maintaining CRM records, analyzing sales performance, coordinating marketing logistics, conducting outreach to affiliates and clients, and assisting with webinars, events, and ad-hoc projects to improve sales flow.

Design, develop, and deliver high-performance, low-latency trading system components. Implement features, fix bugs, tune performance, and collaborate with product and quant teams. Mentor colleagues and drive engineering best practices.

Provide customer support for BitMEX users during European hours across Zendesk and community channels (Trollbox, Discord, Telegram, Reddit). Triage and escalate issues, perform document checks, assist internal teams, update FAQs, monitor community for emerging issues, and seek continuous service improvements. May require occasional weekend work.