Teams at Ayvens

Supports recruitment, onboarding, offboarding, HR inbox requests, leave administration, and accurate employee records in Workday. Provides payroll cover, including monthly payroll processing, statutory compliance, benefits administration, payroll provider coordination, and employee query resolution. Also manages the Finance Director’s complex diary, schedules meetings across stakeholders and time zones, and resolves scheduling conflicts.

Provides frontline customer support for vehicle maintenance and repair requests. Processes telephone and email inquiries, directs vehicles to approved repair suppliers, manages complaints, maintains accurate records, and builds relationships with clients, drivers, and suppliers. The role requires strong communication, administration, organization, problem-solving, teamwork, and customer service skills while handling fluctuating workloads and meeting service targets.

Authorizes vehicle repairs, manages maintenance logistics, coordinates CVRT testing, and supports clients, drivers, suppliers, and internal teams. The role minimizes vehicle downtime and operating costs, negotiates repair costs, updates databases, resolves quality issues and complaints, and communicates with manufacturers and repair garages. It requires automotive technical knowledge, strong customer service and telephone communication skills, Microsoft Office proficiency, and flexibility to work rotational hours.