Teams at Autodesk

Partners with EMEA Expansion Sales leadership to diagnose operational challenges, resolve cross-functional issues, establish operating rhythms, and provide business insights. Owns field-facing problem solving, prioritization, planning input, segmentation and coverage model changes, and leadership reporting. Collaborates across Revenue Operations, Marketing, Customer Success, IT, and Finance to translate field needs into actionable recommendations and broader business priorities.

The role involves supporting customers by resolving their technical issues through various channels and documenting solutions for the Knowledge Base.

The Senior Platform Support Engineer provides technical support for developers using various platforms and CI/CD systems. Responsibilities include troubleshooting, improving documentation, mentoring junior engineers, and automating processes to enhance developer experience.