Teams at Astreya

Installs, configures, maintains, and troubleshoots network infrastructure including routers, switches, firewalls, VPN endpoints, servers, and CDN systems. Performs network upgrades and outage resolution, supports global production and corporate networks, manages vendor and ISP issues, handles traffic and incident queries, and provides hardware and software support. Requires strong knowledge of networking, server systems, Active Directory, DNS, virtualization, wireless controllers, CDN infrastructure, and internet peering.

Manages multiple cross-functional IT projects from initiation through delivery, including network, server, software, and PC deployment initiatives. Develops project plans, coordinates resources and stakeholders, tracks milestones, manages risks and change control, oversees testing and documentation, and provides status updates. Supports process improvements, vendor coordination, post-project evaluations, and on-time delivery within budget.

Monitors and maintains optical and IP network health in a 24x7 operations environment. Performs alarm response, first-level troubleshooting, ticket documentation, incident escalation, vendor coordination, and maintenance support using established procedures. The role assists with service restoration, network changes, circuit turn-ups, and diagnostic data gathering while developing networking expertise through training and mentorship.