Jobs at Astreya

Monitor and triage optical and IP network health in a 24x7 NOC, respond to alarms and tickets, perform first-level troubleshooting, maintain ticket documentation, follow runbooks and escalation paths, support senior engineers, and assist with maintenance and shift handoffs.

Create and maintain clear IT operations documentation: process documents, runbooks, installation/deployment guides, and knowledge-base content. Collaborate with engineering and operations teams to capture incident learnings, support audits, establish documentation standards, and continuously improve usability for technical and nontechnical audiences.

Design, build, and maintain automation, monitoring, and CMDB integrations for large-scale physical security and network infrastructure. Implement IaC, automated remediation, custom exporters, patching pipelines, SLO/SLI enforcement, runbooks, and participate in 24x5 on-call rotation to ensure resilience and reduce operational toil.

Create and maintain clear process documents, installation/deployment guides, and knowledge-base content for IT operations. Collaborate with engineering and operations teams to capture workflows, support audits, improve incident documentation, and ensure consistent documentation standards and usability.

Manage and coordinate IT-related projects end-to-end, maintain project plans and schedules, monitor ticketing systems, produce reports and dashboards, facilitate stakeholder meetings, train colleagues, identify issues and process improvements, and collaborate with regional teams and project managers to deliver actionable insights and ensure proper ticket/resolution assignment.

Design and build automated workflows, ETL pipelines, and integrations to centralize partner network data. Create self-service tools, automated alerts, reconciliation scripts, runbook automation, and dashboards to monitor data quality and operational workflows.

Provide day-to-day support for global CDN production and corporate networks, troubleshoot server and switch hardware, coordinate with ISPs and vendors, perform root cause analyses for outages, and participate in 24/7 support rotations. Work includes multi-vendor environments, fiber-optic infrastructure, and scripting for operational tasks.

Design and implement automation and ETL workflows to manage partner onboarding, data reconciliation, and operational runbooks. Build integrations, dashboards, alerts, and self-service tools to maintain data quality and streamline network incident response.

Design and implement automated workflows, ETL pipelines, and integrations to centralize partner data. Build reconciliation, alerting, runbook automation, dashboards, and self-service tools to improve data quality and operational response.

Design and implement automation for partner onboarding, data pipelines, ETL, reconciliation, and operational runbooks. Build API integrations, alerting, dashboards, and self-service tools to maintain partner data quality and streamline incident response.

Design and implement automation and ETL pipelines to centralize partner data, build self-service and alerting workflows, automate operational runbooks and incident contact retrieval, and create monitoring dashboards and reconciliation scripts to ensure data quality and consistency.

Design and implement automated workflows, ETL/data integrations, and operational automations for partner data management. Build monitoring, dashboards, reconciliation, and self-service tools to maintain data quality and speed incident response.

Design and implement automated workflows, ETL pipelines, and integrations to centralize partner/network data. Build self-service tools, alerting, runbook automation, reconciliation scripts, dashboards, and scheduled reports to improve data quality, incident response, and operational efficiency.

Monitor and triage optical and IP network health (DWDM/CWDM, MPLS, BGP, OSPF). Respond to alarms, manage tickets, follow runbooks, escalate complex incidents, support maintenance and shift handoffs while building multi-vendor knowledge.

Lead and manage the SMS ecosystem operations, focusing on strategic evaluation, AI integration, abuse mitigation, and lifecycle management of technical delivery projects.