Teams at Ashby

Lead an EMEA-based team delivering dedicated implementations for Strategic and High-Touch customers. Own implementation/project delivery, team scaling, regionalization of processes, enterprise onboarding, cross-functional alignment, and driving consistent, data-informed time-to-value and handoffs into Customer Success.

Provide technical customer support for Ashby by diagnosing integration and API issues, troubleshooting via logs and scripting, collaborating with engineering on escalations, creating documentation, and driving product improvements from customer feedback.

Owns the configuration, administration, integrations, and data governance of Ashby’s go-to-market systems. Responsibilities include maintaining CRM platforms, managing permissions and workflows, supporting integrations, enforcing data quality standards, troubleshooting issues, gathering requirements, evaluating GTM and AI tools, and partnering with Sales, Marketing, and Customer Success. The role requires hands-on CRM administration, strong analytical and communication skills, and the ability to translate business needs into scalable technical solutions.