Teams at Anthropic

Provide technical support across employee hardware, software, networks, accounts, SaaS platforms, and endpoint devices. Administer Google Workspace, Slack, identity, access, and device management systems; support onboarding and offboarding; troubleshoot AV and conference room technology; handle escalations and on-call support; maintain documentation; identify recurring issues; and automate repetitive tasks using Bash and Python.

Own a portfolio of AI-native startups across EMEA, driving revenue growth, retention, adoption, and usage-based commercial agreements. Build trusted relationships with founders and technical leaders, identify Claude use cases, advise customers on AI product development, manage competitive pressure, and coordinate with Applied AI teams. Develop startup, VC, and accelerator relationships to source pipeline while sharing customer feedback with Product and Go-to-Market leadership.

Manage complex enterprise deals and build scalable approval processes supporting revenue growth and financial discipline. Responsibilities include profitability modeling, pricing and discount analysis, deal structuring, risk assessment, policy development, cross-functional coordination with sales, finance, legal, and compliance, and reporting on deal strategy metrics.