Jobs at Anthropic

Provide technical support across employee hardware, software, networks, accounts, SaaS platforms, and endpoint devices. Administer Google Workspace, Slack, identity, access, and device management systems; support onboarding and offboarding; troubleshoot AV and conference room technology; handle escalations and on-call support; maintain documentation; identify recurring issues; and automate repetitive tasks using Bash and Python.

Own a portfolio of AI-native startups across EMEA, driving revenue growth, retention, adoption, and usage-based commercial agreements. Build trusted relationships with founders and technical leaders, identify Claude use cases, advise customers on AI product development, manage competitive pressure, and coordinate with Applied AI teams. Develop startup, VC, and accelerator relationships to source pipeline while sharing customer feedback with Product and Go-to-Market leadership.

Manage complex enterprise deals and build scalable approval processes supporting revenue growth and financial discipline. Responsibilities include profitability modeling, pricing and discount analysis, deal structuring, risk assessment, policy development, cross-functional coordination with sales, finance, legal, and compliance, and reporting on deal strategy metrics.

Partners with EMEA go-to-market teams on financial strategy, resource allocation, revenue goals, sales capacity planning, deal desk, and marketing spend returns. Builds financial models, forecasts, and analyses; delivers insights and recommendations to executives; and collaborates with strategic finance, FP&A, and accounting teams. The role supports international, multi-entity, and multi-currency finance operations in a high-growth environment.

Own the full sales cycle for startup customers across EMEA, from outbound prospecting through launch. Drive revenue and quota attainment through consultative, technical sales of Anthropic’s AI solutions. Develop market-expansion strategies, identify customer segments and use cases, negotiate complex agreements, gather feedback to inform product roadmaps, and help establish regional go-to-market processes, playbooks, and sales methodologies.

Lead international VAT/GST strategy and compliance across Europe, UK, APAC and other markets. Provide advisory on product launches, pricing, contracts, restructurings and place-of-supply determinations. Support registrations, filings, audits, tax configuration in ERP/billing systems, and cross-functional collaboration with Finance, Legal, Product and external advisors to scale indirect tax processes across 30+ jurisdictions.

The Incident Response Manager will coordinate incident responses, establish processes, and ensure effective communication across teams during high-stakes situations while fostering a learning-oriented environment.

This role involves improving AI systems' reliability, designing monitoring systems, managing failover systems, and leading incident responses for critical AI services.