Jobs at Alpaca

Lead Alpaca’s global Trading API customer experience organization, including General and VIP Support. Build a follow-the-sun coverage model, establish service standards and KPIs, improve support through data, AI, automation, and self-service, and develop high-performing teams. Partner with Product, Engineering, Trading, Operations, Compliance, and Sales to resolve recurring issues, improve customer workflows, and support institutional trading customers.

Drive the Trading API and Alpaca Connect Marketplace roadmap, including partner onboarding, app discovery, OAuth experiences, and platform utilities. Define product strategy and requirements, analyze customer behavior and ROI, own product metrics, optimize acquisition and retention funnels, and lead go-to-market initiatives that increase adoption, trading volume, and revenue. Collaborate with engineering, design, data, marketing, sales, partnerships, and operations.

Own end-to-end enterprise integration projects for Alpaca’s brokerage APIs, coordinating customers and internal product, engineering, compliance, legal, operations, and customer success teams. Manage timelines, risks, dependencies, partner communications, onboarding requirements, feature requests, and leadership reporting. Improve scalable onboarding processes while troubleshooting technical issues and supporting fintech partners with API integrations, regulatory requirements, and new product launches.

Own the data transformation layer by building scalable dbt and SQL models on Trino and GCP infrastructure. Establish standards for modeling, testing, monitoring, version control, and data quality. Partner with finance, operations, customer success, marketing, and business stakeholders to deliver reliable data products for BI, reporting, and reverse ETL. Optimize warehouse performance and ETL efficiency while supporting near-real-time metrics and financial reporting.

Design, build, and improve distributed clearing and securities-finance systems supporting brokerage products. Own projects from ideation through deployment, develop reliable APIs and integrations, refine existing infrastructure, and participate in on-call operations. The role requires strong systems fundamentals, attention to detail, financial-markets interest, and ownership of production systems handling customers’ money.

Leads Alpaca’s global major-incident function, building a 24x7 follow-the-sun command team, severity model, escalation paths, metrics, and review processes. The role coordinates engineering, SRE, Risk, communications, and reliability teams without owning technical fixes. It establishes incident KPIs, drives post-incident actions, develops commander training, and leads AI-based automation for incident setup, timelines, root-cause analysis, communications, and action tracking across a regulated financial-services platform.

Command high-severity production incidents from declaration through mitigation, coordinating technical responders, severity decisions, escalations, stakeholder communications, regional handoffs, and post-incident follow-up. Maintain accurate incident timelines, ensure retrospectives and accountable action items, and improve response processes through automation. The role requires participation in a global 24x7 incident commander roster and familiarity with fintech and regulated API-driven platforms.

Design, implement, and maintain scalable backend systems supporting Alpaca’s financial ledger and brokerage infrastructure. Own high-visibility features from design through deployment, collaborate with finance, operations, product, and engineering stakeholders, and improve system health. Build performant, reliable, maintainable services using modern distributed systems technologies while ensuring the ledger remains a correct source of truth for account transactions, reporting, and compliance.

Serve as the technical and product expert for enterprise partners across Turkey and EMEA. Support customer relationships, pre-sales solution design, API consultations, integrations, onboarding, demos, RFPs, security questionnaires, and technical documentation. Translate Turkish customer, regulator, and vendor requirements for global Product and Engineering teams, while coordinating localized product rollouts and supporting platform adoption. Travel within Turkey and EMEA as needed.

Design and scale mission-critical market data services for stocks, options, crypto, and foreign exchange. Responsibilities include architecting backend systems and APIs, maintaining software quality and test coverage, participating in code reviews, and troubleshooting incidents and bugs. The role uses Go and Python with REST, gRPC, WebSockets, SSE, Docker, Kubernetes, Google Cloud, BigTable, Prometheus, Grafana, and ELK.

The Senior Full-Stack Engineer will design, implement, and maintain systems for Trading API customers, focusing on both frontend and backend development, while leading projects and mentoring peers.

As a Senior Software Engineer, you'll design and build scalable market data systems, improve API architecture, and enhance overall system performance, contributing to Alpaca's infrastructure for trading financial assets.

Build and maintain core post-trade clearing systems and securities-finance infrastructure. Own projects end-to-end, design reliable distributed services and RESTful APIs, integrate new clearing partners, participate in on-call rotation, and improve systems to enable new product offerings.

Lead insider risk and data loss investigations from triage to closure, operate and tune DLP across environments, build detections and workflows, partner with HR/Legal/Compliance/IT, mature insider risk program, support audits, and mentor others.

Operate and improve brokerage platform reliability: on-call incident response, define SLIs/SLOs, enhance observability, deploy infrastructure via GitOps, and own PostgreSQL performance, migrations, HA/DR, and mentoring.

Design and build highly scalable, low-latency market data systems and APIs. Implement backend services, influence architecture, maintain test coverage, participate in code reviews, troubleshoot incidents, and occasionally be on-call. Work spans streaming and historical market data endpoints and developer-focused API improvements.