Jobs at Alpaca

Provide IT helpdesk support and device administration across Windows, macOS, and Linux. Manage MDM, SSO, enterprise SaaS, onboarding/offboarding, hardware deployment, asset inventory, endpoint security, and related procurement/shipping. Troubleshoot networks (LAN/WAN), create automation scripts, deliver staff training, participate in on-call rotations, and collaborate with HR and Security teams to maintain secure, scalable IT operations.

Leads Alpaca’s global major-incident function, building a 24x7 follow-the-sun command team, severity model, escalation paths, metrics, and review processes. The role coordinates engineering, SRE, Risk, communications, and reliability teams without owning technical fixes. It establishes incident KPIs, drives post-incident actions, develops commander training, and leads AI-based automation for incident setup, timelines, root-cause analysis, communications, and action tracking across a regulated financial-services platform.

Command high-severity production incidents from declaration through mitigation, coordinating technical responders, severity decisions, escalations, stakeholder communications, regional handoffs, and post-incident follow-up. Maintain accurate incident timelines, ensure retrospectives and accountable action items, and improve response processes through automation. The role requires participation in a global 24x7 incident commander roster and familiarity with fintech and regulated API-driven platforms.

Design, implement, and maintain scalable backend systems supporting Alpaca’s financial ledger and brokerage infrastructure. Own high-visibility features from design through deployment, collaborate with finance, operations, product, and engineering stakeholders, and improve system health. Build performant, reliable, maintainable services using modern distributed systems technologies while ensuring the ledger remains a correct source of truth for account transactions, reporting, and compliance.

Build and maintain Alpaca Connect developer-platform experiences using TypeScript, React, and Go. Improve onboarding, app management, compliance review, publishing, consent, and permissions workflows. Design APIs and integrations with identity, account, trading, and market-data systems while creating secure, auditable self-service tools. Own features from design through production and collaborate with Product, Design, Compliance, Support, Partnerships, and Platform teams.

Own high-impact cross-functional operating constraints from discovery through measurable resolution. Diagnose root causes across domains, design and build process, automation, governance, or organizational solutions, mobilize teams without direct authority, drive adoption, measure outcomes, and establish durable ownership. The role requires systems thinking, analytical rigor, prioritization, executive communication, and sustained implementation to create operating leverage across the company.

Design, build, and operate highly available GCP infrastructure for trading-critical systems. Own Terraform-based Infrastructure-as-Code, GitOps workflows, CI/CD pipelines, Kubernetes and GKE operations, observability, networking, data stores, and message brokers. Build self-service developer platforms, implement SRE practices, manage incidents and postmortems, and participate in a global follow-the-sun on-call rotation.

Build and architect high-performance advisory brokerage services for block trading, portfolio management, and IRA products. Develop frontend and backend systems, databases, and distributed architectures with strong concurrency, scalability, availability, and low-latency performance. Design order management and financial transaction systems while contributing across the technology stack in an early-stage environment.

Own and scale global People Operations infrastructure, including BambooHR, HR system integrations, employee lifecycle processes, benefits, support workflows, labor-law compliance, policies, audits, data standards, people dashboards, compensation analysis, and automated SOPs. The role transforms manual processes into secure, scalable, data-driven operations across international jurisdictions while improving data integrity, compliance, and leadership reporting.

Serve as the technical and product expert for enterprise partners across Turkey and EMEA. Support customer relationships, pre-sales solution design, API consultations, integrations, onboarding, demos, RFPs, security questionnaires, and technical documentation. Translate Turkish customer, regulator, and vendor requirements for global Product and Engineering teams, while coordinating localized product rollouts and supporting platform adoption. Travel within Turkey and EMEA as needed.

Design and scale mission-critical market data services for stocks, options, crypto, and foreign exchange. Responsibilities include architecting backend systems and APIs, maintaining software quality and test coverage, participating in code reviews, and troubleshooting incidents and bugs. The role uses Go and Python with REST, gRPC, WebSockets, SSE, Docker, Kubernetes, Google Cloud, BigTable, Prometheus, Grafana, and ELK.

The Senior Full-Stack Engineer will design, implement, and maintain systems for Trading API customers, focusing on both frontend and backend development, while leading projects and mentoring peers.

As a Senior Software Engineer, you will develop and maintain Alpaca's platform services, including event streaming infrastructure and authentication systems, while ensuring software quality and reliability.

As a Senior Software Engineer, you'll design and build scalable market data systems, improve API architecture, and enhance overall system performance, contributing to Alpaca's infrastructure for trading financial assets.

Build and maintain core post-trade clearing systems and securities-finance infrastructure. Own projects end-to-end, design reliable distributed services and RESTful APIs, integrate new clearing partners, participate in on-call rotation, and improve systems to enable new product offerings.

Lead insider risk and data loss investigations from triage to closure, operate and tune DLP across environments, build detections and workflows, partner with HR/Legal/Compliance/IT, mature insider risk program, support audits, and mentor others.

Operate and improve brokerage platform reliability: on-call incident response, define SLIs/SLOs, enhance observability, deploy infrastructure via GitOps, and own PostgreSQL performance, migrations, HA/DR, and mentoring.

Design and build highly scalable, low-latency market data systems and APIs. Implement backend services, influence architecture, maintain test coverage, participate in code reviews, troubleshoot incidents, and occasionally be on-call. Work spans streaming and historical market data endpoints and developer-focused API improvements.

Own and build the data transformation layer using dbt and SQL on Trino/GCP. Design scalable data models, enforce modeling and testing standards, optimize query and ETL performance, integrate models with BI and reverse ETL, and collaborate with stakeholders to deliver reliable, auditable data products.