Manage and optimize the global contact center's operations, overseeing performance metrics, budgeting, process improvement, and cross-functional collaboration for strategic growth.

Provide exceptional customer support in English and German to Airbnb community. Manage complex cases, ensure resolutions, and enhance user experiences.

As a Claims Experience Specialist, you will provide tailored support by understanding customer needs, resolving claims, and driving user satisfaction.

The CS Specialist, Premium Support provides high-level customer service in English and Italian, manages complex cases, and fosters relationships with customers while adapting to evolving roles.