The Specialist provides customer service support to Airbnb's community, managing cases, collaborating with teams, and offering insights for service improvement.

Provide exceptional customer service support while managing cases, collaborating with cross-functional teams, and contributing to community improvements. Requires adaptability and strong communication skills.

The CS Labs Supervisor manages a team to ensure high-quality customer service, driving performance, coaching, and supporting strategic initiatives within Airbnb's community support operations.

The Premium Support Specialist provides exceptional customer service to Airbnb users in English and French, managing complex cases, enhancing user experience, and supporting team improvement through effective stakeholder engagement.

The role involves managing complex customer queries, providing personalized and exceptional support, and leading improvement initiatives within the customer service team.

As a Treasury Intern, you will support cash management, financial analysis, and enhance global processes while collaborating with teams to provide insights and project updates.

The Safety Senior Specialist will manage safety-related concerns within the community, providing support, conducting investigations, and promoting safety awareness among users. Responsibilities include crisis management, documenting incidents, and collaborating with stakeholders to improve safety policies.