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Real Estate • Travel • PropTech
The CS Labs Supervisor manages a team to ensure high-quality customer service, driving performance, coaching, and supporting strategic initiatives within Airbnb's community support operations.
Real Estate • Travel • PropTech
The role involves managing complex customer queries, providing personalized and exceptional support, and leading improvement initiatives within the customer service team.
Real Estate • Travel • PropTech
The Premium Support Specialist provides exceptional customer service to Airbnb users in English and French, managing complex cases, enhancing user experience, and supporting team improvement through effective stakeholder engagement.