Teams at Absorb Software

Provide remote technical support for the Absorb LMS via phone, chat, and email. Troubleshoot issues, investigate root causes, document findings, manage customer expectations, and act as client advocate while coordinating internal communications and delivering resolutions.

Lead technical pre-sales activities by delivering online and on-site LMS demos, customizing trial portals, building prospect use cases, answering technical and functionality questionnaires, troubleshooting integrations, and supporting RFIs and proposals alongside Sales and Account Executives to win enterprise clients.

Lead and scale a quota-bearing EMEA small & mid-market SaaS sales team. Hire, coach, and develop AEs; manage full sales cycles, pipeline, forecasting, escalations, and complex deal negotiations. Collaborate cross-functionally, drive regional brand growth, meet revenue targets, analyze performance, and foster a high-performance culture.