In this role, you will maximize customer retention through effective sales techniques, manage the renewal process for subscriptions, support renewals administration, collaborate with sales and customer success teams, and identify risks to customer relationships. A focus on building and maintaining customer relationships is essential.

As a Sales Development Representative at GitLab, you will manage inbound leads, conduct discovery conversations, collaborate on strategies, utilize business knowledge for account development, and track results using Salesforce. You will also mentor new hires and help generate qualified meetings and sales opportunities for the Sales organization.