As a Contact Center Agent, you will log calls and incidents, provide technical support, escalate complex issues, and assist users with the ServiceNow platform. Your role includes troubleshooting customer issues effectively and maintaining communication with various stakeholders.

The Benefits Manager will oversee employee health, retirement, risk, and leave benefit programs across multiple countries while ensuring compliance and alignment with business strategy. Responsibilities include managing new market setups, analyzing benefit data, driving process improvements, and collaborating with local teams and cross-functional partners to ensure effective benefit delivery.