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13 Days Ago
Dublin, IRL
Remote
Hybrid
26,000 Employees
3-5 Years of Experience
26,000 Employees
3-5 Years of Experience
Artificial Intelligence • Cloud • HR Tech • Information Technology • Productivity • Software • Automation
The Senior Tech Support Engineer provides technical support to customers experiencing issues with the ServiceNow platform. They troubleshoot complex case issues, communicate solutions effectively, and collaborate with other teams when necessary. The engineer utilizes JavaScript and other scripting languages to debug code and interact with relational databases while ensuring an excellent customer service experience across multiple communication methods.
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