Lead a global team of Support Engineers, enhancing customer support strategy, mentoring team members, and driving customer satisfaction through collaboration across functions.

As a Senior Backend Engineer, you will lead the technical direction for GitLab's markdown processing, ensuring security, performance, and feature improvements while mentoring other engineers.

As a Support Engineer at GitLab, you'll manage customer inquiries, troubleshoot issues, collaborate with teams, and enhance customer experience through technical solutions and documentation.