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As a Systems Specialist at Aircall, you will manage customer-facing technology, drive continuous improvements, collaborate with cross-functional teams, and handle technical requests within an Agile environment. Your goal will be to enhance the Customer Support operation and ensure alignment with best practices and communication across various business units.
As a Customer Support Specialist, you will advocate for customers by addressing their inquiries, providing product education, and resolving technical issues. You will work with a global support team to ensure customer satisfaction and help grow Aircall's customer base.
As a Customer Support Specialist at Aircall, you will advocate for customers by identifying and resolving technical issues, promoting product education, and guiding users. You'll work closely with a global support team to ensure customer satisfaction and have opportunities for career growth within the company.
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