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Top Customer Success & Experience Jobs in Dublin
Blockchain • Fintech • Payments • Consulting • Cryptocurrency • Cybersecurity • Quantum Computing
Own the post-enablement experience for live production customers: monitor API performance and health, run proactive alerting, build playbooks, coordinate resolution across SRE/engineering/product, surface expansion opportunities, provide leadership reporting, and drive continuous improvements to retention and platform adoption.
Top Skills:
Api MonitoringAPIsError LogsMonitoring/Alerting SystemsUsage Metrics/Analytics
Blockchain • Fintech • Payments • Consulting • Cryptocurrency • Cybersecurity • Quantum Computing
Build and lead a new Support & Retention Experience function to monitor customer health, create automated playbooks, establish post-production support, align cross-functional data, identify expansion opportunities, and drive retention and platform adoption. Provide leadership visibility and coach a high-performing team.
Top Skills:
AIAPIsAutomationData Integration
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