Top Customer Success & Experience Jobs in Dublin

Build and lead a Support & Retention Experience function to monitor customer health, establish post-production support and SLAs, automate playbooks, align cross-functional data, surface expansion opportunities, and drive retention and platform adoption.

Build and lead a Support & Retention Experience function to monitor customer health, operate post-production support, automate playbooks, align cross-functional teams, surface expansion opportunities, and improve retention and platform adoption.

Lead and build a Support & Retention Experience function for a B2B developer platform. Define customer health monitoring, establish post-production support, create automated playbooks, align cross-functional data and integrations, identify expansion opportunities, report retention and health metrics to senior leadership, and hire and coach a high-performing team to improve adoption and long-term customer value.

Build and lead a new Support & Retention Experience function to monitor customer health, create automated playbooks, establish post-production support, align cross-functional data, identify expansion opportunities, and drive retention and platform adoption. Provide leadership visibility and coach a high-performing team.

Lead and build a Support & Retention Experience function for a B2B developer-facing platform: design customer health monitoring, establish post-production support and SLAs, automate playbooks, align cross-functional data and integrations, identify expansion opportunities, and drive retention and platform adoption while coaching a high-performing team.

Lead and build a Support & Retention Experience function to monitor customer health, create automated playbooks, run post-production support with SLAs/escalations, align cross-functional data and tooling, identify expansion opportunities, and report retention and support performance to senior leadership.

Lead creation of a Support and Retention Experience function to monitor customer health, build post-production support, automate playbooks, align cross-functional data, identify expansion opportunities, and drive retention and platform adoption.

Build and lead a Support & Retention Experience function: monitor customer health, create post-production support with SLAs and escalations, design automated playbooks, align cross-functional data and tooling, surface expansion opportunities, report metrics to leadership, and hire and coach a high-performing team to improve retention and platform adoption.

Build and lead a Support and Retention Experience function to monitor customer health, establish post-production support, automate playbooks, align cross-functional data, surface expansion opportunities, and provide leadership visibility to improve retention and platform adoption.

Build and lead a new Support & Retention Experience function to monitor customer health, establish post-production support (SLAs, escalations, tooling), automate playbooks, align cross-functional data and integrations, surface expansion opportunities, and provide senior leadership visibility to drive retention and platform adoption.