Top Customer Success & Experience Jobs in Dublin

The Customer Success Manager acts as an advocate for customers, overseeing their engagement and ensuring they maximize their investment in ServiceNow products while resolving any escalated issues.

The Technical Accelerator Consultant role involves delivering technical accelerators to clients, improving processes, mentoring junior team members, and integrating AI into workflows.

This role leads a team overseeing customer success in EMEA, ensuring operational excellence and strategic alignment with customer needs. It focuses on enhancing service delivery and driving customer satisfaction through effective management and transformation initiatives.

The Support Engineer resolves complex customer technical issues on the ServiceNow platform, ensuring effective case resolution and mentoring junior engineers.

The Senior Technical Support Engineer focuses on resolving performance issues, mentoring team members, and improving customer support processes while working weekend shifts.

The role involves delivering technical accelerators for ServiceNow, guiding digital transformation, mentoring, and improving implementation methodologies.

As a Senior Technical Support Engineer, you will resolve complex technical issues, provide exceptional customer support, and mentor junior team members, ensuring effective communication and problem resolution across platforms.

As an intern, you will develop localization tools, perform linguistic testing, ensure accuracy in translated content, and support QA processes for ServiceNow's platform.

As a Localization Quality Engineer Intern, you'll perform quality assurance and linguistic testing for localized content, identify bugs, and collaborate with development teams for improvements.

Manage customer portfolios to ensure successful product adoption, drive value from ServiceNow products, and resolve client issues effectively.