Top Customer Success & Experience Jobs in Dublin

This role involves conducting win/loss interviews, synthesizing findings into insights, and collaborating with sales and marketing teams to improve decision-making based on customer feedback.

As a Technical Services Engineer at MongoDB, you will utilize your problem-solving skills and technical experience to assist customers with complex issues related to MongoDB systems and integration, while collaborating with teams and mentoring new members.

Manage a portfolio of strategic MongoDB customers as their primary technical and account contact. Drive adoption, de-escalate issues, build account plans, run executive reviews, collect product feedback, collaborate across Sales/PS/Engineering, document interactions in Gainsight and Salesforce, and contribute to building the Customer Success program.

The Relationship Account Manager drives long-term partnerships with MongoDB's customers, focusing on expansion, retention, and success through effective account management strategies.

The Senior Solutions Specialist will lead solution validations and integrations for the MongoDB ecosystem, acting as a technical expert and mentor while collaborating with internal and external stakeholders to ensure robust and effective solutions.