Top Customer Success & Experience Jobs in Dublin

The Renewal Specialist at Klaviyo manages customer renewals, supports retention efforts, collaborates across teams, and ensures a seamless customer experience while identifying upsell opportunities.

Provide high-quality product support to Klaviyo customers via email and live chat, diagnose and resolve software issues, document troubleshooting, support non-technical e-commerce/marketing questions, and help build AI-enabled support workflows. Maintain clear, empathetic communication and meet defined KPIs in a fast-paced environment.

Provide French and English product support for Klaviyo customers via email and live chat, diagnose and resolve software/SaaS issues, document troubleshooting, support non-technical e-commerce questions, and help build AI-driven support workflows while meeting KPIs in a high-volume, hybrid Dublin environment.

Provide high-quality product support to Klaviyo customers, diagnose issues, and communicate effectively to enhance customer satisfaction.

Provide high-quality Spanish and English support for Klaviyo customers via email and live chat. Diagnose and resolve product and integration issues, document troubleshooting steps, support non-technical e-commerce questions, and help build AI-driven support workflows while meeting KPIs in a fast-paced, hybrid Dublin environment.

Onboarding Specialists guide new customers through their first 30-90 days, helping with implementation, product adoption, and relationship building.