Top Customer Success & Experience Jobs in Dublin

The role involves leading a customer support team, enhancing workflows with AI, coaching staff, resolving escalated complaints, and maintaining communication across diverse markets to optimize customer experience.

The Partner Account Manager will build relationships with SMB partners, articulate the value of Klaviyo's software, drive partner growth, and facilitate co-selling opportunities, while traveling occasionally across Europe.

Provide high-quality product support to Klaviyo customers via email and live chat, diagnose and resolve software issues, document troubleshooting, support non-technical e-commerce/marketing questions, and help build AI-enabled support workflows. Maintain clear, empathetic communication and meet defined KPIs in a fast-paced environment.

Provide high-quality product support to Klaviyo customers, diagnose issues, and communicate effectively to enhance customer satisfaction.

Provide French and English product support for Klaviyo customers via email and live chat, diagnose and resolve software/SaaS issues, document troubleshooting, support non-technical e-commerce questions, and help build AI-driven support workflows while meeting KPIs in a high-volume, hybrid Dublin environment.

As a Customer Support Specialist at Klaviyo, you will provide high-quality product support, troubleshoot software issues, engage with customers via email and chat, and document problem resolutions in a fast-paced environment.

Provide Polish- and English-language product support for Klaviyo customers via email and live chat, diagnose and resolve software/SaaS issues, document solutions, support non-technical e-commerce questions, and help build AI-enabled workflows to improve support.

Provide high-quality Spanish and English support for Klaviyo customers via email and live chat. Diagnose and resolve product and integration issues, document troubleshooting steps, support non-technical e-commerce questions, and help build AI-driven support workflows while meeting KPIs in a fast-paced, hybrid Dublin environment.