The Analyst III conducts QC reviews on complaints, provides feedback to agents, refines processes, and ensures compliance with guidelines. This role requires strong analytical and communication skills for continuous improvement.

The Specialist in Prime Client Services will manage institutional client queries, ensuring excellent service and collaboration across teams, while driving process and client experience improvements in a fast-paced environment.

The Technical Account Manager at Coinbase will manage technical relationships with clients, advocate for product development, and ensure smooth implementations and support of Coinbase services.