Build and deploy production-ready AI applications for strategic enterprise customers. Own backend services, LLM pipelines, data orchestration, APIs, vector databases, and frontend integrations. Collaborate onsite with customers, integrate legacy systems, iterate in agile sprints, and create reusable libraries, prompts, SDKs, scaffolds, and documentation. Influence platform strategy through field-tested solutions while ensuring scalability, security, observability, and performance.

Build scalable AI-powered software solutions using ServiceNow AI capabilities, prompt engineering, and intelligent architectures. Translate business needs into user-friendly features across design, implementation, testing, and delivery. Develop JavaScript UI components, integrate automated testing into CI/CD, optimize performance, improve reliability and observability, and contribute to AI-enabled product enhancements. Collaborate across teams, participate in code reviews, and mentor colleagues on software craftsmanship and responsible AI integration.