WFBI Lead Operational Risk Officer

About this role:
In this role, you will take on independent oversight of front-line operational risk management, focusing on key risks such as Technology, Information Security, and Resilience. You will also oversee business lines and support functions to ensure effective risk management practices are in place.
You will work closely with functional and control partners, as well as business and support teams, to influence and challenge risk management activities and decisions in line with the Wells Fargo Risk Management Framework.
Your expertise and experience in operational risk management will be central to ensuring that risks are properly identified, assessed, and managed. You will be expected to bring a strong industry perspective, using your knowledge to strengthen the firm's resilience and control environment.
In this role, you will:

• Develop, implement, and monitor risk-based programs to identify, assess, and mitigate any operational risk that arises from inadequate or failed internal processes, people, systems, or external events with specific focus on Technology, Information Security and Resilience Risk.
• Maintain a balance between risk mitigation and operational efficiency.
• Evaluate the adequacy and effectiveness of policies, procedures, processes, systems, and internal controls.
• Analyse extremely complex business and system changes to determine impact, identify operational risk issues and participate in the development of risk ratings.
• Provide operational risk expertise and consulting to complex business units for initiatives with high risk, generally spanning multiple business lines.
• Design and develop the most complex testing strategies, methodologies and analyses.
• Consult with the business and functions SMEs to develop corrective action plans and effectively manage change.
• Identify training opportunities.
• Design and coordinate the development of training materials and coordinate or deliver training.
• Report findings and develop business cases to influence executive management, management committee members or head of business on the need for controls to mitigate risk.
• Collaborate and consult with peers, colleagues, and managers to resolve issues and achieve goals.
• Lead project or virtual teams and mentor less experienced staff.

Required Qualifications:

• Experience in Operational Risk or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education.
• Experience in financial services sector, preferably in banking including capital markets and/or corporate lending businesses.
• Experience in the management or oversight of IT and Resilience risk including knowledge of relevant regulations (incl. DORA) and with technology control frameworks/standards.
• Experience in projects or processes involving multiple disciplines within an organisation.
• Strong analytical skills with high attention to detail and accuracy.
• Excellent verbal, written, and interpersonal communication skills with the ability to articulate complex concepts in a clear manner.
• Ability to work independently and positively collaborate in a fast-paced team environment.
• Self-starter who can identify and deliver continuous improvement;
• Third level degree ideally in business, finance or relevant discipline.
• ISACA qualification or equivalent preferable; and
• Advanced Microsoft Office (Word, Excel, and PowerPoint) skills.

Posting End Date:
18 Sep 2025
*Job posting may come down early due to volume of applicants.
We Value Equal Opportunity
Wells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.
Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements.
Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process.
Applicants with Disabilities
To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo .
Drug and Alcohol Policy
Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more.
Wells Fargo Recruitment and Hiring Requirements:
a. Third-Party recordings are prohibited unless authorized by Wells Fargo.
b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.