Responsibilities :
Job Title: Content Migration Support
Job Description: A Content Migration Support is a professional responsible for transferring digital content from one system, platform, or format to another. Executes the placement of content and assets for internal and external websites using content management system. This role involves ensuring that the migration process is efficient, accurate, and minimally disruptive to the organization's operations. Here are the key responsibilities, skills, and tools associated with a Content Migration Support
Role/Responsibilities:
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Data Mapping and Transformation:
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Map existing content fields and metadata to the new
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Transform content formats and structures as needed to fit the new platform
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Migration Execution:
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Perform manual migration tasks for a variety of content types.
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Ensure data integrity and consistency during the migration process.
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As needed, use automated tools and scripts to transfer content.
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Quality Assurance and Testing:
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Test migrated content to ensure it displays correctly and functions as expected.
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Verify that links, media, and metadata are correctly transferred.
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Troubleshooting and Support:
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Resolve any issues that arise during the migration process
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Documentation and Training:
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Document processes when required. Assist in training new team members as required
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Teamwork and collaboration:
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Work with a larger team to understand daily tasks, report status and work collaboratively to resolve issues
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Skills:
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Knowledge of various content management systems (e.g., WordPress, Drupal, SharePoint).
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Familiarity with data migration tools and techniques.
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Understanding of database management and content structuring
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Analytical Skills:
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Ability to analyze and interpret complex content data.
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Strong problem-solving skills for troubleshooting migration issues.
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Strong attention to detail
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Ability to perform testing activities to validate work
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Teamwork/Time Management:
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Ability to manage multiple tasks and projects simultaneously.
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Strong organizational and time-management skills.
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Ability to work on a fast-paced environment
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Communication:
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Excellent written and verbal communication skills for liaising with quality assurance engineers, web design and other team members.
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Ability to document processes and provide clear instructions
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Systems (Preferable):
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CMS Platforms:
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Experience with popular CMS platforms like Adobe Experience Manager, WordPress, Drupal, Joomla, SharePoint, etc.
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Familiarity with tools such as WP Migrate DB, ShareGate, CMS2CMS, or custom scripts for automation are nice to have but not required
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Quality Assurance Tools:
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Tools for testing and validating migrated content, such as Selenium for automated testing are nice to have but not required.
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Expectation:
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College graduate, Computer Science / Information Technology practice
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Willing to work on an EMEA shift and adjust as needed to overlap with North America team.
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