Vice President, Technical Program Management

Our Purpose

Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.

Title and Summary

Vice President, Technical Program Management

Overview
• Works across Solution Design, Engineering and Delivery teams to organize and accelerate delivery, ensuring all teams are delivering in a coordinated manner
• Tracks and manages manifest definitions, release integration, timing, scope and delivery
• Provides ongoing updates (with data) on the state of delivery
• Proactively manages all dependencies, ensuring all outputs are production ready at launch
Responsibilities
• Lead a global organization defining the structures and operating mechanisms that optimize the skills, execution methodology and your management team into your organization
• Drive a data driven and continuous learning culture across your organization
• Ensure team culture consistently demonstrates alignment with leadership principles; visibly ties department decisions to leadership principles and tenets
• Define and build your own scorecard to continuously monitor and analyze key performance indicators and use this data to drive incremental improvements across engineering
• Rigorously inspect the delivery plans and execution metrics of your TPMs using your own tech depth and business acumen to assess risks and continuously raising the delivery bar
• Provide technical and program delivery thought leadership for the organization
• Build and cultivate strong internal customer relationships to establish engagement models for your team and ensure delivery is in alignment with expectations
• Manage escalations
• Actively encourage the development of your managers and your technical staff while continuously raising the bar on performance, technical depth, program management results, and people management as you hire new technical program managers
• Demonstrate and differentiate performance and leadership bar across multiple levels and apply to hiring decisions
• Plan and advocate for department resources
Experiences
• Extensive experience delivering technical programs
• Proven track record of data driven decision making and applying continuous improvement methodologies across teams
• Comprehensive experience in agile delivery methodologies (scrum, Kanban, etc.) and CI/CD
• Can communicate to executives, peers, and staff with impact, eloquence, and authenticity
• Demonstrate experience building organizational relationships, partnering with and influencing executive leadership while commanding the respect of the individual engineers across the organization
• Demonstrate experience as a people manager with the ability to attract, recruit, and develop technical talent

Corporate Security Responsibility

All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:

• Abide by Mastercard’s security policies and practices;

• Ensure the confidentiality and integrity of the information being accessed;

• Report any suspected information security violation or breach, and

• Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.