Vice President, Head of Marketing & Communications, EMEA

Calling all innovators – find your future at Fiserv.

We’re Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants, and consumers to one another millions of times a day – quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we’re involved. If you want to make an impact on a global scale, come make a difference at Fiserv.

Job Title

Vice President, Head of Marketing & Communications, EMEA

Location: Basildon, UK or Dublin, Ireland

What does a Head of Marketing & Communications, EMEA do?

We are seeking a Head of Marketing and Communications to ignite our brand across Europe, the Middle East, and Africa (EMEA). You will craft and execute transformative marketing and communications strategies, elevate our market presence, and fuel sustainable growth through innovation and collaboration. In this role, you will oversee all marketing and communication activities to ensure the growth and long-term success of the organisation.

What you will do:

• Define and activate an integrated marketing and communications roadmap that drives brand lift, customer engagement, and revenue acceleration across EMEA.
• Translate regional insights, market trends, customer behaviours, and competitor moves into localized campaigns for diverse EMEA markets.
• Act as the primary communications advisor for senior leaders by crafting and executing compelling internal communications strategies such as town halls, leadership newsletters, intranet content, and employee campaigns.
• Partner with executive leadership and the global Brand organisation to cascade corporate strategy, cultural initiatives, and change programmes.
• Orchestrate multi-channel digital B2B marketing campaigns including SEO/SEM, paid social, display, email automation, webinars, and ABM to enable our go-to-market strategy and accelerate pipeline.
• Develop and lead cutting-edge digital marketing campaigns to boost digital performance.
• Own end-to-end product launches, including positioning, messaging, collateral development, and launch events that deliver quick time-to-value.
• Strengthen brand presence through creative messaging and campaign execution tailored to Clover users.
• Define the playbook for the Clover suite, identifying high-value segments, roadmap campaign tactics, and driving adoption through compelling content.

What you will need to have:

• Extensive experience in Marketing, Business, Communications, or a related field
• Deep expertise in B2B marketing and communications, blending agency and in-house roles.
• Proven track record of leading diverse teams and delivering transformative, data-driven marketing programs across EMEA.
• Deep expertise in digital marketing tools, analytics platforms, and omni-channel campaign execution.
• Strategic mindset with strong analytical skills, creative flair and a passion for leveraging data insights to drive growth.

Thank you for considering employment with Fiserv.  Please:

• Apply using your legal name
• Complete the step-by-step profile and attach your resume (either is acceptable, both are preferable).

Our commitment to Diversity and Inclusion:

Fiserv is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, gender identity, sexual orientation, age, disability, protected veteran status, or any other category protected by law. 

Note to agencies:

Fiserv does not accept resume submissions from agencies outside of existing agreements. Please do not send resumes to Fiserv associates. Fiserv is not responsible for any fees associated with unsolicited resume submissions.

Warning about fake job posts:

Please be aware of fraudulent job postings that are not affiliated with Fiserv. Fraudulent job postings may be used by cyber criminals to target your personally identifiable information and/or to steal money or financial information. Any communications from a Fiserv representative will come from a legitimate Fiserv email address.