As our Value Engineer, you will partner with Direct SEs, Partner SEs, and Sales to quantify and articulate the business value of Agentic AI solutions.
This role operates as a business advisor during pursuits — building ROI/TCO models, conducting value discovery, and delivering board-ready narratives that de-risk investment decisions.
IN THIS ROLE YOU WILL:
- Business Discovery
- Collaborate with SEs during discovery to capture KPIs, financial metrics, and business outcomes.
- Facilitate value discovery workshops with client executives.
- Business Case Development
- Build ROI/TCO models tailored to each client’s business.
- Package findings into board-level deliverables (dashboards, one-pagers, exec decks).
- Validate POV results against projected business outcomes.
- Direct Sales Alignment
- Partner with Direct SEs to attach ROI/TCO analysis to strategic deals.
- Provide executives with clear, financial justification for AI investment.
- Ensure solution design connects to measurable outcomes.
- Partner Sales Alignment
- Support Partner SEs by embedding VE into partner enablement materials.
- Train partners on how to deliver basic ROI/TCO assessments.
- Join joint partner pursuits as a business advisor when needed.
- Post-Sale Value Realization
- Work with Professional Services and Customer Success to track realized value.
- Deliver post-implementation value reviews for customer executives.
- Create case studies to feed back into partner and sales enablement.
- 3+ years in Value Engineering, Solution Consulting, or Management Consulting
- Strong financial modeling and data analysis skills (ROI, TCO, KPI frameworks)
- Experience presenting to executives (CFO, COO, CIO) in enterprise accounts
- Familiarity with SaaS, CCaaS, AI, or enterprise technology business models
- Strong collaboration skills working with SEs, PS, and Partner teams
- Excellent storytelling and executive presentation skills
WHAT'S IN IT FOR YOU?
- Join a diverse team of 40+ nationalities with flat hierarchies and a collaborative company culture.
- Opportunity to build and scale your career at the intersection of customer-facing roles and engineering in a dynamic startup on its journey to become an international leader in SaaS platforms for Conversational AI.
- Deutschland ticket, Urban Sports Club, Job Rad, Nilo Health, weekly sponsored office lunches.
- Competitive compensation and equity package.
- Flexible working hours, 28 vacation days and workation opportunities.
- Access to a training and development budget for continuous professional growth.
- Regular team events, game nights, and other social activities.
- Work from a home and/or our beautiful office(s) in the heart of Berlin or Munich with adjustable desks, social areas, fresh fruits, cereals, and drinks.
Your recruiting process at Parloa:
Recruiter video call → Meet your manager → Challenge Task → Expert interview(s) → Bar Raiser Interview
Parloa is one of the fastest growing startups in the world of Generative AI and customer service. Parloa’s voice-first GenAI platform for contact centers is built on the best AI technology to automate customer service with natural-sounding conversations for outstanding experiences on all communication channels. Leveraging natural language processing (NLP) and machine learning, Parloa creates intelligent phone and chat solutions for businesses that turn contact centers into value centers by boosting customer service efficiency. The Parloa platform resolves the majority of customer queries quickly and automatically, allowing human agents to focus on complex issues and relationships. Parloa was founded in 2018 by Malte Kosub and Stefan Ostwald and today employs over 400+ people in Berlin, Munich, and New York.
When you join Parloa, you become part of a dynamic and innovative team made up of over 34 nationalities that’s revolutionizing an entire industry. We’re passionate about growing together and creating opportunities for personal and professional development. With our recent $120 million Series C investment, we’re expanding globally and looking for talented individuals to join us on this exciting journey.
Do you have questions about Parloa, the role, or our team before you apply? Please feel free to get in touch with our Hiring Team.
Parloa is committed to upholding the highest data protection standards for our clients' and employees' data. All our employees are instrumental in ensuring the utmost care, GDPR, and ISO compliance, including ISO 27001, in handling sensitive information.
* We provide equal opportunities to all qualified applicants regardless race, gender, sexual orientation, age, religion, national origin, disability status, socioeconomic background and other characteristics.
