UK Pensions and Benefits Operations Specialist

Job Description
Are you ready to make an impact in a high-stakes environment? As a UK Pensions and Benefits Operations Analyst, you'll play a crucial role in ensuring the accuracy and compliance of our pension contributions and benefit deductions. Join us and be part of a team that values precision and collaboration.
As a UK Pensions and Benefits Operations Analyst in the EMEA Human Resources Operations function, you will work within a small, high-impact team to manage operational processes for JPMorgan employees. You will liaise with internal stakeholders and external vendors to deliver processes within strict timeframes, ensuring compliance with UK regulations. This role is ideal for someone with strong analytical skills and a keen eye for detail, who can multitask and meet multiple deadlines.
Job Responsibilities:• Ensure the accuracy of all Pension and Benefit data across Payroll, Benefits Platform, and Pension records systems.• Prepare Pensions and Benefits instructions for the Payroll system and conduct post-payroll verification.• Collaborate with the Finance team on monthly financial reconciliations to ensure correct accruals for pensions and benefits.• Build strong relationships with external Pensions and Benefits vendors and key internal stakeholders.• Maintain and update operational SOPs and checklists.• Participate in ad-hoc projects and continuous improvement initiatives.• Manage the team mailbox, responding to queries from employees, vendors, and internal teams within SLA.• Ensure compliance with Auto-enrolment rules enforced by the regulator.
Required Qualifications, Capabilities, and Skills:• Experience in an operational, deadline-driven environment with excellent data manipulation skills using Microsoft Excel (VLOOKUP, Pivot, Conditional Formatting, etc.).• Self-starter with problem-solving abilities, capable of working independently and as part of a team.• Excellent written and verbal communication skills, with the ability to interact confidently with internal clients and liaise with external vendors.• Ability to maintain a high degree of confidentiality.
Preferred Qualifications, Capabilities, and Skills:• Prior experience in Pensions and Benefits is not necessary, but a commitment to learning and ongoing development is required.
About Us
J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world's most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
About the Team
Our professionals in our Corporate Functions cover a diverse range of areas from finance and risk to human resources and marketing. Our corporate teams are an essential part of our company, ensuring that we're setting our businesses, clients, customers and employees up for success.
Human Resources plays a critical role in driving the employee experience, shaping the firm's culture and building a diverse and inclusive workforce. We are a strategic partner to the business - working with leaders across the firm to hire, develop and retain the best people and help meet business goals. Together, we foster a work environment in which our people are supported, feel like they belong and are able to make an impact through their work. We develop and deliver a suite of products and services that help make JPMorgan Chase an employer of choice and drive our business forward.