UK and EMEA IT Business Manager

American International Group, Inc. (AIG) is a leading global insurance organization. AIG member companies provide a wide range of property casualty insurance in approximately 70 countries and jurisdictions. These diverse offerings include products and services that help businesses and individuals protect their assets and manage risks.

We’re also committed to making a positive difference for our colleagues and in the communities where we work and live. We encourage colleagues to give back to the causes they care most about, supporting these efforts through our Volunteer Time Off and Matching Grants Programs.

This is a fantastic, varied role that will provide day to day support to our UK and EMEA IT teams, as well as supporting the CIOs for both UK and EMEA General Insurance and their technology organisations that span 14 countries and totals around 300 resources.

Some of the key responsibilities include

• Oversight of the team’s headcount and employee reqs
• Manage risk and deliverables
• Ensure timesheet compliance and managing financial accruals
• Creation of content for monthly business reviews
• Oversight of GEAR applications and portfolios
• Organise the monthly UK and EMEA IT Roundtable – pull together agenda, take notes and facilitate the session
• Coordinate the quarterly ALL Hands meeting for the CIOs, including content, presentation and logistics.
• Manage new Financial Forecast process, and work with the CIOs and their teams to capture next year’s financials and map them to applications
• Work with Finance to allocate the application’s total cost of ownership to the appropriate receiver
• Engage with Finance to reconcile the monthly data fallout and handle the offline mapping files for the standing data for statements of work and software requests
• Work with the teams to manage the vendor statements of work and other procure to pay tasks, including invoices and coordinate account management meetings with the strategic partners.
• Understand policies and procedures to alert teams to any changes and help to ensure alignment to the policies and procedures

• Significant experience in related roles in IT, Finance, PMO or Business Management
• Strong Excel skills (pivot tables, vlookups, automation, macros) and PowerPoint skills
• Excellent written and verbal communication skills
• Ability to multitask and meet deliverables / deadlines within a complex matrixed environment
• Experience in using a project and time tracking tool or a procurement system
• Excellent analytical skills with high attention to detail and accuracy
• Self-motivated individual that can work independently as well as work collaboratively

#LI-AIG

At AIG, we value in-person collaboration as a vital part of our culture, which is why we ask our team members to be primarily in the office. This approach helps us work together effectively and create a supportive, connected environment for our team and clients alike.

Enjoy benefits that take care of what matters

At AIG, our people are our greatest asset. We know how important it is to protect and invest in what’s most important to you. That is why we created our Total Rewards Program, a comprehensive benefits package that extends beyond time spent at work to offer benefits focused on your health, wellbeing and financial security—as well as your professional development—to bring peace of mind to you and your family.

Reimagining insurance to make a bigger difference to the world

American International Group, Inc. (AIG) is a global leader in commercial and personal insurance solutions; we are one of the world’s most far-reaching property casualty networks. It is an exciting time to join us — across our operations, we are thinking in new and innovative ways to deliver ever-better solutions to our customers. At AIG, you can go further to support individuals, businesses, and communities, helping them to manage risk, respond to times of uncertainty and discover new potential. We invest in our largest asset, our people, through continuous learning and development, in a culture that celebrates everyone for who they are and what they want to become.

Welcome to a culture of inclusion

We’re committed to creating a culture that truly respects and celebrates each other’s talents, backgrounds, cultures, opinions and goals. We foster a culture of inclusion and belonging through learning, cultural awareness activities and Employee Resource Groups (ERGs). With global chapters, ERGs are a cornerstone for our culture of inclusion. The talent of our people is one of AIG’s greatest assets, and we are honored that our drive for positive change has been recognized by numerous recent awards and accreditations.

AIG provides equal opportunity to all qualified individuals regardless of race, color, religion, age, gender, gender expression, national origin, veteran status, disability or any other legally protected categories.

AIG is committed to working with and providing reasonable accommodations to job applicants and employees with disabilities.  If you believe you need a reasonable accommodation, please send an email to [email protected].  

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