Trial Master File Oversight Manager

Job Description Summary

Job Title: Trial Master File (TMF) Oversight Manager
#LI-Hybrid
Primary Location: Dublin, Ireland
Relocation Support: This role is based in Dublin, Ireland. Novartis is unable to offer relocation support: please only apply if accessible.
When you bring structure to complexity, you unlock better outcomes for patients. As a Trial Master File (TMF) Oversight Manager, you will play a critical role in ensuring the quality, integrity, and readiness of clinical trial documentation across a global portfolio. Working at the heart of clinical operations, you’ll collaborate with cross-functional teams to strengthen governance, elevate standards, and drive continuous improvement in TMF processes—helping Novartis deliver high-quality research and transform patient care worldwide.

 

Job Description

Key Responsibilities

• Provide oversight for the assessment of quality and completeness of Trial Master Files across a global portfolio

• Identify and communicate trends, risks, and gaps in documentation and implement effective remediation plans

• Lead vendor Trial Master File oversight activities, monitor performance metrics, and optimize operating models

• Act as escalation point for Trial Master File quality issues and drive timely resolution

• Serve as subject matter expert on Trial Master File processes, tools, and training materials

• Support audit and inspection readiness through proactive quality reviews and preparation activities

• Contribute to root cause analysis and develop corrective and preventive action plans

• Drive continuous improvement in document management processes to enhance Trial Master File quality

• Lead or support innovation initiatives to advance Trial Master File systems and assessment approaches

• Support resource planning, forecasting, and prioritization of Trial Master File high-risk and critical studies

Essential Requirements

• Bachelor’s degree or equivalent with relevant experience in the pharmaceutical or clinical research industry

• Minimum of five years’ experience in clinical research and development, including clinical documentation or records management

• Proven ability to plan and execute cross-functional projects in a complex, global environment

• Strong influencing and presentation skills with the ability to communicate clearly at all organizational levels

• Experience working in multidisciplinary teams across different cultures and geographies

• Strong organizational awareness with the ability to manage multiple priorities effectively

• Demonstrated problem solving, negotiation, and conflict resolution skills

• Ability to build and maintain trusted relationships with internal and external stakeholders

Desirable Requirements

• People Management experience

 

Skills Desired

Budget Management, Clinical Research, Clinical Trial Protocol, Clinical Trials, Coaching, Data Analysis, Data Integrity, Learning Design, Lifesciences, Risk Monitoring, Trends Analysis