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Planet (weareplanet.com)

Tourist Advisor

Posted Yesterday
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In-Office
Athens
Entry level
In-Office
Athens
Entry level
The Tourist Advisor will manage airport refund processes, support customers and airport authorities, and provide VIP service while ensuring compliance and building relationships with stakeholders.
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About Planet:

Planet is a global provider of integrated technology and payments solutions for retail and hospitality customers.

We create great experiences for the millions of people who use our payments, software, and tax-free solutions every minute of every day.

Planet empowers its customers to deliver great customer experiences by combining payments and software in ways that drive greater loyalty, increase revenue and save time.

Founded over 35 years ago and with our headquarters in London, today we have more than 2,500 employees located across six continents serving our customers in more than 120 markets.

Role Overview:

We are looking for a dedicated individual to ensure the seamless operation of airport refund processes, upholding our company’s values and commitment to excellence. In this role, you will provide specialized support for both refund and validation procedures.
 

What you will do :

  • Assist and support customers and airport authorities as needed, ensuring compliance with internal policies and legal regulations.

  • Build and maintain strong working relationships with airport stakeholders, including refund agents and customs officials.

  • Provide exceptional VIP service to our valued VIP customers.

Who You Are:

  • You are a proactive individual who thrives on finding solutions, constantly seeking ways to improve and never settling for the status quo.

  • Customer-first isn’t just a phrase for us—it’s the core of everything we do, and we’re proud to simplify and enhance our customers' experiences.

  • At the heart of our company are our people: those who care about one another, our customers, and our shared mission.

  • We embrace diversity and encourage personal and professional growth for all.

Why Planet

Planet is an equal opportunity employer where diversity is valued, and all employment is decided based on qualifications, merit, and business need.

Come and grow your career in the most exciting, fast paced technology market, with a business that delivers feel-good connected commerce. We would love to hear from you – Apply now.

At Planet, we embrace a hybrid work model, with three days a week in the office.
 

Reasonable accommodations may be made in order to allow for an individual to perform the essential functions of this role successfully.

Planet (weareplanet.com) Dublin, Dublin, IRL Office

8 Claremont Road, , , Ireland ,, Dublin, Dublin, Ireland, D4

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