🚀 We’re on a mission to make money work for everyone.
We’re waving goodbye to the complicated and confusing ways of traditional banking.
After starting as a prepaid card, our product offering has grown a lot in the last 10 years in the UK. As well as personal and business bank accounts, we offer joint accounts, accounts for 16-17 year olds, a free kids account and credit cards in the UK, with more exciting things to come beyond. Our UK customers can also save, invest and combine their pensions with us.
With our hot coral cards and get-paid-early feature, combined with financial education on social media and our award winning customer service, we have a long history of creating magical moments for our customers!
We’re not about selling products - we want to solve problems and change lives through Monzo ❤️
Hear from our UK team about what it's like working at Monzo ✨
📍Dublin, Ireland | 💰€52,000 - €63,000, share options + Benefits | Hear from the team ✨
⭐ Our EU Team
You’ll join our Monzo Europe Operations team, a small but mighty group supporting Monzo’s mission to make money work for everyone across the EU. Together, we’re building a best in class framework for how Monzo manages and oversees its Third Party and intra-group relationships, keeping our operations safe, compliant, and effective.
This role sits at the heart of our Outsourcing and Third Party Management squad, reporting to the Outsourcing & Third Party Lead. You’ll work closely with Risk & Compliance and our colleagues across Monzo to make sure our Third Party ecosystem, including intra-group services operates to the highest governance standards.
🔑 You’ll play a key role by...
- Managing and nurturing Third Party and intra-group relationships, building trusted partnerships with service owners, risk leads, and Monzo Group teams.
- Supporting governance committee preparation, including developing MI packs, maintaining action logs, and surfacing key trends and issues for discussion.
- Monitoring supplier performance and oversight, reviewing SLA/KPI reports, escalating issues, and ensuring timely remediation actions.
- Owning the day-to-day integrity of the Third Party register while performing monthly reconciliations and ensuring all data is accurate and complete.
- Producing and analysing analytics and management information (MI) to support decision making and demonstrate effective Third Party governance.
- Contributing to continuous improvement across frameworks, governance routines, and tooling to make Third Party management simpler and smarter.
🤩 We’d love to hear from you if...
- You have a minimum of 4 years experience in vendor, outsourcing, or Third Party relationship management, ideally in a regulated financial-services environment.
- You’re confident in managing relationships across teams and regions, including intra-group stakeholders.
- You’re comfortable working with data, analytics, and MI production, turning complex information into clear, actionable insights.
- You’re highly organised, detail oriented, and love keeping processes tidy, traceable, and compliant.
- You’re fluent in Google Workspace or Microsoft Office for documentation and reporting.
- You enjoy working in a collaborative, fast moving environment where learning and ownership are part of everyday life.
Not ticking every box? That’s totally okay! Studies show that women and people of colour might hesitate to apply unless they meet every single requirement. At Monzo, we’re dedicated to creating a diverse and welcoming team. If you’re passionate about this role and keen to learn and grow with us, we encourage you to apply— even if you don’t have everything that's listed just yet. Drop us your application, we’d love to hear from you!
🙌 What’s in it for you
💰 €52,000 - €63,000 ➕ share options
📍 This role will have a hybrid working model, based in our Dublin office 2 - 3 days a week
⏰ We offer flexible working hours and trust you to work enough hours to do your job well, and at times that suit you and your team
🏝 Annual Leave - 34 days including public holidays (24 holiday days + 10 public holidays)
📚€1,200 learning budget each year to use on books, training courses and conferences.
🏥 Private healthcare scheme
💰Pension scheme: the minimum contribution is 4% and Monzo matches any additional contributions that you make up to a maximum of 6%
💛 Wellbeing benefits: financial education, women’s and men’s health support, mental health benefits, including coaching and counselling
🌈 The application journey has 3 key steps
- Video Call with Recruiter (30 minutes)
- Video Call with Hiring Manager (30 minutes)
- A round of Technical and Behavioural Interviews (60 minutes and 45 minutes)
This process should take around 2-3 weeks - your schedule is really important to us, so we promise to be as flexible as possible!
We have some guidelines on using Artificial Intelligence (AI) to ace an application and interview at Monzo. You can read them here.
We’ll only close this role once we have enough applications for the next stage. Please submit your application as soon as possible to make sure you don’t miss out.
Equal opportunities for everyone
Diversity and inclusion are a priority for us and we’re making sure we have lots of support for all of our people to grow at Monzo. At Monzo, we’re embracing diversity by fostering an inclusive environment for all people to do the best work of their lives with us. This is integral to our mission of making money work for everyone. You can read more in our blog, 2024 Diversity and Inclusion Report and 2024 Gender Pay Gap Report.
We’re an equal opportunity employer. All applicants will be considered for employment without attention to age, ethnicity, religion, sex, sexual orientation, gender identity, family or parental status, national origin, or veteran, neurodiversity or disability status.
If you have a preferred name, please use it to apply. We don't need full or birth names at application stage 😊
