Technical Project Manager

Kota is making insurance and retirement benefits as accessible as modern software. We do this across the Kota Platform - the world’s first fully integrated benefits platform and Kota Embed - our embedded insurance and retirement product for platforms.

Our mission is to make insurance and benefits more accessible and delightful to this generation of employees.

Kota was started in 2022 and has raised €20m from Europe’s top technology investors, including Eurazeo, EQT Ventures, Northzone, Frontline, and angels, including Job Van Der Voort of Remote, Romain Huet, formerly of Stripe, now Open AI, and David Clarke, formerly of Workday. The companies our investors have previously backed or built include Spotify, Airbnb, Klarna, Truelayer, Snapchat, Workday, Personio, Workvivo, Pointy, Workable, Wayflyer and more.

We’re hiring a Technical Project Manager to join Kota’s Customer Platform team — the squad responsible for building and scaling the product our customers rely on to access health, pension, and insurance benefits.

You’ll be the connective tissue across backend, web, mobile, and design — driving delivery forward, keeping the team unblocked, and ensuring we ship great products, fast. From scoping new features to coordinating releases and triaging customer bugs, you'll help the team stay focused and effective.

This is not a pure scrum-master or Gantt chart role. It’s a hands-on, high-context, fast-moving role for someone who understands engineering, product, and customer needs — and can balance all three.

• Keep the Team Flowing - you’ll be the engine that keeps our multidisciplinary team humming. You’ll own the process around delivery so engineers and designers can stay in flow and focused on building.

• Own the Details Without Bureaucracy - you’ll drive clarity and execution across projects, but without the red tape. We move fast, make decisions quickly, and trust people to own their lane.

• Work on a Core Product with Real Impact - the work you do directly affects thousands of people using Kota to manage essential life benefits. You’ll work on a product that matters — and ensure it gets to users smoothly and reliably.

• Partner with Product and Engineering - you’ll be the bridge between product vision and engineering execution — helping to translate specs into plans, coordinate cross-functional work, and surface risks early.

• Triage and Unblock - from bugs to support escalations to scope questions, you’ll help catch issues early, direct them to the right people, and ensure nothing falls through the cracks.

• Drive project delivery across a cross-functional team of engineers (backend, web, mobile) and designers.

• Take product specs and break them into clear, deliverable plans with milestones and timelines.

• Run standups, planning sessions, retros, and release check-ins — and iterate on these rituals as the team evolves.

• Coordinate cross-platform work across backend, web, mobile to ensure aligned delivery.

• Handle triage and technical escalation from customer support, helping delegate issues to the right engineers.

• Track in-flight work, surface blockers early, and keep everyone aligned on what’s shipping when.

• Work closely with the product manager to help balance roadmap delivery with ongoing support, bugs, and unexpected priorities.

• Own and improve the tools and processes the team uses to manage work (e.g. Linear, Retool dashboards, Slack automation).

• 4+ years experience in technical program/project management or engineering roles with strong project delivery focus.

• Deep familiarity with agile-ish delivery in startup or lean team environments.

• Excellent technical literacy — you can understand backend/web/mobile work, read tickets/code, and ask the right questions.

• Exceptional organisational and communication skills — written, async, and in-person.

• Strong bias toward action and unblocking. You don’t wait for perfect information to move forward.

• Comfortable wearing many hats and pitching in where needed — whether that’s QA’ing a flow, following up on a hot-fix, or chasing down a dependency.

• Familiarity with tools like Linear, Notion, Slack, Figma, and GitHub (or similar).

• Bonus: Prior experience working on fintech/benefits products.

While this isn’t an engineering role, here’s what our team works with:

• Backend: .NET 8, PostgreSQL

• Frontend: Remix, React Router, TailwindCSS, Vercel

• Mobile: React Native

• Tooling: GitHub, Linear, Slack, Notion, Retool

You’ll report to the Head of Platform Product and work day-to-day with:

• 3x Backend Engineers

• 2x Web Engineer

• A Mobile Engineer

• 1-2x Designers

• You’ll also collaborate regularly with Customer Support and other internal teams.

• Health Insurance contribution via Kota

• Access to a Workplace Pension with matched contributions up to 5% via Kota

• WFH stipend to support your home office needs

• Group Life Assurance via Kota

• Generous Paid Time Off - work hard and take the time you need

• Annual, company-wide offsite

• We are an equal-opportunity employer and value diversity at our company. We do not discriminate based on race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.