Technical Program Manager

Our Purpose

Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.

Title and Summary

Technical Program Manager

Overview: We are seeking a creative and meticulous Communications Specialist to support storytelling, reporting, and presentation development within the Avanti Command Center. In this individual contributor role, you will craft compelling narratives, design executive-ready presentations, and synthesize data into impactful reports. You will coordinate communications across technical, product, governance, and operations teams to ensure clear alignment with Mastercard’s standards. This is an excellent opportunity to be at the forefront of Mastercard and contribute to shaping our future.
The Role:
• Storytelling & Messaging: Develop narratives that simplify the complex to communicate the value and impact of our initiatives.
• Facilitate coordination among stakeholders and principal contributors to ensure timely preparation of documents and effective delivery of meetings.
• Presentation Design: Create visually engaging and executive-ready presentations for internal and external audiences.
• Reporting & Dashboards: Collaborate with teams to design reports that highlight key metrics and trends.
• Content Development: Draft communications, talking points, and summaries for leadership and stakeholders.
• Brand Alignment: Ensure all materials align with Mastercard’s tone, style, and visual identity.
• Documentation & Templates: Maintain templates and guidance for consistent communication practices.
• Continuous Improvement: Monitor communication effectiveness and recommend enhancements.
About You:
• 5-8 years of relevant experience.
• Strong writing and editing skills with a focus on clarity and impact.
• Proficiency in PowerPoint, Word, and visualization tools.
• Exceptional writing skills, with the ability to simplify and clearly convey complex topics.
• Comfortable working across technical and non-technical teams, with an interest in driving communications strategies that align with business priorities.
• Excellent organizational and stakeholder coordination skills.
• Solid understanding of balancing and prioritizing the needs of multiple stakeholders.
• Creative and entrepreneurial mindset, always seeking new ideas and best practices.
• Meticulous attention to detail and enthusiasm for collaboration

Corporate Security Responsibility

All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:

• Abide by Mastercard’s security policies and practices;

• Ensure the confidentiality and integrity of the information being accessed;

• Report any suspected information security violation or breach, and

• Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.