Team Leader - Technology Services

Description and Requirements
Job Responsibilities

• Manages design, distribution, performance, replication, security, availability, and access requirements for large and complex IBM DB2/LUW databases from version 10.1 to 11.5/12.1 on AIX and RedHat Linux
• Designs and develops physical layers of databases to support various application needs; Implements back-up, recovery, archiving, conversion strategies, and performance tuning; Manages job scheduling, application release, database change and compliance.
• Participates in the design, implementation and maintainance of automated infrastructure solutions using Infrastructure as Code tools like Ansible, Elastic and Terraform.
• Participates in the develop and management of Azure DevOps CI/CD pipelines to automate infrastructure deployments using Ansible and Elastic.
• Cross platform database migration and upgradation.
• Identifies and resolves problems utilizing structured tools and techniques.
• Provides technical assistance and mentoring to staff in all aspects of database management; Consults and advises application development teams on database security, query optimization and performance.
• Writes scripts for automating DBA routine tasks and documents database maintenance processing flows per standards.

Education, Technical Skills & Other Critical Requirement
Education
Bachelor's degree in computer science, Information Systems, or another related field with 7+ years of IT and Infrastructure engineering work experience.
Experience
(In Years)
7+ Years Total IT experience & 4+ Years relevant experience in UDB database
Technical Skills

• 4+ years of related work experience with database design, installation configuration and implementation; knowledge of all key IBM DB2/LUW utilities such as HADR, Reorg, run stats, Load on (Linux/Unix/Windows)
• 3+ years Unix and Linux operating systems and 2+ years shell scripting.
• Extensive Experience in database Upgrades and Patching
• Working experience in cloud computing (Azure, AWS RDS, IBM Cloud PAK)
• Experience administering IBM Informix databases is a Big Plus.
• Working knowledge of backup and recovery utilities like Rubrik, Networker
• Management of database elements, including creation, alteration, deletion and copying of schemas, databases, tables, views, indexes, stored procedures, triggers, and declarative integrity constraints
• Working knowledge in IBM db2 LUW replication (Db2 SQL replication and Q Replication, a Queue -based Replication) as well as Using Third party tools for Replications.
• Working knowledge on Db2 tools. Explain plan, Db2 reorg, Db2 run stats
• Knowledge of data security (User Access, Groups and Roles).
• Should have ability to work closely with IBM-PMR to resolve any ongoing production issues.
• Knowledge on ITSM Processes including Change, Incident, Problem, Service Management using ServiceNow tools.
• Strong database analytical skills to improve application and database performance.
• Understanding of modern IT infrastructure such as Cloud Architecture as well as Agile DevOps Framework.

Other Critical Requirements

• Automation tools and programming such as Ansible, Shell scripting and MS PowerShell
• Database monitoring with Observability tools (Elastic).
• Intermediate certification for IBM certified administrator (11.1+) is preferable
• Experience managing geographically distributed and culturally diverse workgroups with strong team management, leadership and coaching skills
• Excellent written and oral communication skills, including the ability to clearly communicate/articulate technical and functional issues with conclusions and recommendations to stakeholders.
• Project management experience in creating and delivering Business presentations.
• Demonstrate ability to work independently and in a team environment
• Ability to work 24*7 rotational shift to support for production, development, and test databases

About MetLife
Recognized on Fortune magazine's list of the 2025 "World's Most Admired Companies" and Fortune World's 25 Best Workplaces™ for 2024, MetLife , through its subsidiaries and affiliates, is one of the world's leading financial services companies; providing insurance, annuities, employee benefits and asset management to individual and institutional customers. With operations in more than 40 markets, we hold leading positions in the United States, Latin America, Asia, Europe, and the Middle East.
Our purpose is simple - to help our colleagues, customers, communities, and the world at large create a more confident future. United by purpose and guided by empathy, we're inspired to transform the next century in financial services.
At MetLife, it's #AllTogetherPossible . Join us!
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